SMART Technologies SBID-7275R handleiding

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SMART Technologies

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Handleiding

Chapter 5

Troubleshooting

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Symptom Troubleshooting steps

You’re experiencing other issues with

the pens.

l Use only SMART Board 7000R or 7000R Pro series interactive display pens with the

display. Pens from other interactive displays aren’t compatible.

l Return the pen to its magnetic holder to calibrate it.

l Make sure the pen’s pressure sensitive switch isn’t damaged or dirty.

l If one pen isn’t working, make sure the pen is paired with the display and is fully

charged.

l If all pens aren’t working, return the pens to their magnetic holders and restart the

display.

You can’t write or draw in Microsoft

Office.

l Make sure Microsoft Office 2013 or later is installed.

l Reinstall or update SMART Product Drivers and SMARTInk.

iQ apps aren’t working as expected

Symptom Troubleshooting steps

iQ apps aren’t working as expected. See Troubleshooting the iQ experience.

SMART software on connected computers isn’t

working as expected

Symptom Troubleshooting steps

SMARTNotebooksoftware isn’t

working as expected.

See Troubleshooting SMARTNotebook.

SMART Learning Suite Online isn’t

working as expected.

See Troubleshooting common issues in SMART Learning Suite Online.

SMARTTeamWorks software isn’t

working as expected.

See Troubleshooting SMART TeamWorks.

SMART Meeting Pro software isn’t

working as expected.

See Basic troubleshooting for SMART Meeting Pro.

SMARTInk isn’t working as expected. See Troubleshooting SMART Ink.

SMART Product Drivers isn’t working

as expected.

See Troubleshooting SMARTProduct Drivers.

Bekijk gratis de handleiding van SMART Technologies SBID-7275R, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.