SMART Technologies SBID-7275R handleiding

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SMART Technologies

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Handleiding

Chapter 5

Troubleshooting

smarttech.com/kb/171539 50

The SMART OPS PC module isn’t working as

expected

Symptom Troubleshooting steps

The on-screen keyboard isn’t visible. l Enable the on-screen keyboard:

a. Select Start > Settings.

The Settings window appears.

b. Tap Ease of Access, and then tap Keyboard.

c. Enable Use the On-Screen Keyboard.

For more information, see Use the On-Screen Keyboard (OSK) to type.

l Enable tablet mode:

Tap the notification icon in the bottom-right corner of the screen and then

select Tablet mode.

For more information, see Turn tablet mode on or off.

Windows 10 or the OPS PC module is

unresponsive.

l Restart the OPS PC module:

a. Press and hold the power button on the OPS PC module.

b. Wait two minutes.

c. Press the power button to turn on the OPS PC module.

l If restarting the OPSPC module doesn’t resolve the issue, contact SMART support.

There is an issue with Bluetooth. See Fix Bluetooth problems in Windows 10: FAQ.

There is an issue with the network

connection.

See Fix network connection issues in Windows.

Contacting your reseller for additional support

If an issue you’re experiencing with the display persists or isn’t covered in this chapter or the knowledge

base, contact your authorized SMART reseller (smarttech.com/where) for support.

Your reseller might ask you for the serial number for the display. The

serial number is on a label located on the left side of the display

(pictured).

Bekijk gratis de handleiding van SMART Technologies SBID-7275R, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.