Handleiding
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1. Type get help in the Windows search box and then press Enter.
2. In the search box of the Get Help app, type troubleshoot BSOD error.
3. Follow the guided walkthrough.
If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone
numbers for your country or region, go to
https://pcsupport.lenovo.com/supportphonelist.
Black screen
Problem: How to troubleshoot black screen issues?
Solution: To troubleshoot black screen errors, try the following solutions one by one:
1. Update the Windows operating system. Take the following steps:
a. Press the Windows logo key+Ctrl+Shift+B to wake your computer from the black screen.
b. Select the Start menu on the taskbar and then select Settings.
c. Select Windows Updates and then select Check for updates. If updates are available, download
and install them.
2. Update the mouse and keyboard drivers. Take the following steps:
a. Press the Windows logo key+Ctrl+Shift+B to wake your computer from the black screen.
b. Type device manager in the Windows search box and then press Enter.
c. Under Keyboards, select HID Keyboard Device.
d. Select the Power Management tab and then check Allow this device to wake the computer.
e. Under Keyboards, select HID Keyboard Device, and then select Update driver.
f. Select Search automatically for drivers and then follow the on-screen instructions to confirm the
best available driver is installed.
Note: If there is more than one HID keyboard device listed, perform steps c˗f for each device.
g. Repeat steps c˗f for Mice and other pointing devices.
Note: If there is more than one HID-compliant mouse device listed, perform steps c–f for each
device.
If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone
numbers for your country or region, go to
https://pcsupport.lenovo.com/supportphonelist.
Screen flickering
Problem: What should I do if my screen flickers?
Solution: If your screen flickers, take the following steps:
1. Check whether Task Manager also flickers. To open Task Manager, press Ctrl+Alt+Delete or Ctrl+Shift
+Esc.
2. If Task Manager also flickers, roll back your display driver. Take the following steps:
a. Type device manager in the Windows search box and then press Enter.
b. Under Display adapters, select a display adapter.
c. Click the Driver tab and then select Roll Back Driver.
d. Click Yes to roll back your display driver and restart your computer.
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User Guide
Bekijk gratis de handleiding van Lenovo 13w 2-in-1 Gen 3, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Lenovo |
| Model | 13w 2-in-1 Gen 3 |
| Categorie | Laptop |
| Taal | Nederlands |
| Grootte | 12729 MB |
