Handleiding
Je bekijkt pagina 103 van 139
1. Make sure you are using original HP cartridges and the cartridges are not low on ink.
See Check estimated ink levels. If cartridges are low on ink, consider replacing them.
2. Make sure you have selected the appropriate paper type and print quality.
3. Print a Print Quality Diagnostic Report.
See Print a printer report.
4. Check the report.
● If the lines are not straight and connected, align the printheads.
● If you see thin white lines across any of the colored blocks, clean the printheads.
● If there are smears or streaks of ink on the back of the printouts, clean the smear.
5. Fix the identied issues on the report.
a. Load Letter, A4, or Legal unused plain white paper into the main tray.
b. On the control panel Home screen, touch Menu.
c. Scroll to Utilities and touch Tools.
d. Touch Troubleshooting, and then touch Print Quality.
e. Select the desired option to resolve the identied issues.
6. If this does not solve the problem, then contact HP support.
Visit hp.com/support for more information.
Copy and scan issues
Select any of the following troubleshooting options.
● Use an HP online troubleshooting tool to solve your copy and scan.
● Download and run HP Print and Scan Doctor to help diagnose and x issues automatically.
NOTE: This tool is for the Windows operating system, and is only available in some languages.
See Tips for copy and scan success for more information.
Fax issues
Run the fax test report rst to see if there is a problem with your fax setup. If the test passes and you are still
having problems faxing, check the fax settings listed in the report to verify that the settings are correct.
What to do if the fax test failed
If you ran afax test and the test failed, review the report for basic information about the error. For more detailed
information, check the report to see which part of the test failed, and then review the appropriate topic in this
section for solutions to try.
Copy and scan issues
95
Bekijk gratis de handleiding van HP OfficeJet Pro 9125e, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | HP |
| Model | OfficeJet Pro 9125e |
| Categorie | Printer |
| Taal | Nederlands |
| Grootte | 18739 MB |
