Dreame H12 handleiding
Handleiding
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Troubleshooting Troubleshooting
If an error occurs, the appliance will stop working. Please refer to the following table for
troubleshooting. If the problem persists, please contact the customer service.
Issue Possible Cause Solution
The appliance
does not work.
The appliance is out of battery or
its battery level is low.
Fully charge the appliance before use.
The appliance is in the upright
position.
Recline the appliance backward.
Overheat protection is activated
due to blockage.
Clear the blockage and wait until the
temperature returns normal.
The used water tank is full. Empty the used water tank.
The parts are not installed in place. Ensure all parts are installed in place.
The appliance
charges slowly.
The temperature of the battery is
too low or too high.
Wait until the battery's temperature returns
normal.
The suction
power of the
appliance is
weak.
The filter is clogged. Cleaning the filter.
The suction inlet or tube is blocked
by a foreign object.
Clean the tube and the suction inlet.
The motor
is making a
strange noise.
There is too much dirty water in
the used water tank.
Empty the used water tank.
The suction inlet is blocked. Clear any blockage in the suction inlet.
The dust
concentration
indicator is solid
red.
The dirt sensor needs cleaning.
The dirt sensor is in the tube.
Follow the cleaning instructions.
The cleaning solutionconcentration
is too high.
Dilute the cleaning solution with water at
the recommended ratio.
A third-party cleaning solution
caused a large amount of foam.
Use only the officially-approved cleaning
solution.
The display
screen does not
light up while
charging.
The charging base plug is not
inserted into the electrical outlet
properly.
Make sure the charging base plug is
inserted in place.
The appliance is not properly
placed on the charging base.
Make sure the appliance is properly placed
on the charging base.
No water is
coming out of
the appliance.
The clean water tank is not
properly installed, or the water in
it is insufficient.
Re-install or fill the clean water tank.
It takes 30 seconds to dampen the
brush roller.
Check again after a while.
For additional services, please contact us via aftersales@dreame.tech
Website: https://global.dreametech.com
The air outlet
leaks water.
A collision or a sharp pull causes
water to enter the motor.
Move the appliance gently back and forth
while it is turned on.
The filter is not completely dry
after being cleaned.
Dry the filter completely before use.
Self-cleaning
fails.
The roller brush may be jammed
by large debris.
Remove the roller brush cover to check
and clean the roller brush.
The appliance is not properly
placed on the charging base.
Make sure the appliance is being charged
before enabling the self-cleaning function.
Self-cleaning cannot be enabled
if the battery level is lower than
20%.
Self-cleaning can only be enabledwhile
the appliance is being charged and the
battery level is more than 20%.
The used water tank is full. Empty the used water tank.
The clean water tank is not
installed in place, or the water in it
is insufficient.
Re-install or fill the clean water tank.
Poor drying
performance or
strange noise
occurs while
drying.
The air outlet and air inlet of the
charging base may be blocked.
Check and clear the blockage of air outlet
and air inlet.
Bekijk gratis de handleiding van Dreame H12, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Dreame |
| Model | H12 |
| Categorie | Stofzuiger |
| Taal | Nederlands |
| Grootte | 9060 MB |
Caratteristiche Prodotto
| Kleur van het product | Black, Grey |
| Ingebouwd display | Ja |
| Gewicht | 5100 g |
| Motor vermogen | 300 W |
| Stroombron | Batterij/Accu |
