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• The compressed video may cause picture distortion,
especially for the fast moving pictures from sports
programmesandactionmovies.
There are dots, horizontal or vertical lines on
the screen
• Switch to other channels or contents to check if the
picture is normal.
• Change the output resolution of your external device.
When the TV is not compatible with the output
resolution, dots or lines may occur.
• Check if the TV is located in a humid space for a
long time. It is suggested to use the TV in a relatively
dry environment.
• Some electrical appliances may aect the TV. For
example, microwave ovens close to the TV may
cause noise on analogue and digital channels. If
you turn o the appliance and the interference stops,
please move it further away from your TV.
The brightness cannot be adjusted
• Check Light Sensor settings at the Home>Set-
tings>Picture>Picture Mode Settings>Advanced
Settings>Brightness. If Automatic Light Sensor
is on, remove the objects that may block the TV
light sensor.
• Turn o Automatic Light Sensor. Press the Home
button on your remote control and select Set-
tings>Picture>Picture Mode Settings>Advanced
Settings>Brightness> Light Sensor settings to
adjust the setting.
• The brightness cannot be adjusted when Home>Set-
tings>Picture>Picture Mode Settings>Advanced
Settings>Colour>Low Blue Light is turned on.
Note:
• Thelightsensorfeaturesettingsmaynotbeapplicablein
somemodels/countries/region.
Sound Issues
Before you review the problems and solutions below,
use a Sound Test to perform self-diagnosis to nd
the problem. For specic information please refer to
Troubleshooting>Troubleshooting Guide>Status
Diagnosis>Sound Test in this manual.
Please check the items below.
• There is a delay between the picture and sound.
• Sound is distorted or cuts out momentarily.
• Volume cannot be changed or it changes on its own.
There is a delay between the picture and sound
• Press the Home button on your remote control
and select Settings>Sound>Audio Output
Settings>Digital Audio Output Delay. Set the
value to 0.
• Press the Home button on your remote control
and select Settings>Sound>Audio Output
Settings>Lip Sync. Adjust the value as you desire.
• Check the signal information. If the signal is weak or
poor, a delay between the picture and sound may occur
but it is not a malfunction. For specic information
please refer to Troubleshooting>Troubleshooting
Guide>Status Diagnosis>Network Related Self-
diagnosis and Input Connection Test in this
manual.
Note:
• Optionsmatnot be applicable dependingonyourmodel/
country/regionandtheAudioOutputyouselect.Pleaserefer
tothespecicproduct.
Sound is distorted or cuts out momentarily
• Some electrical appliances may aect the TV. For
example, microwave ovens close to the TV may
cause noise on analogue and digital channels. If
you turn o the appliance and the interference stops,
please move it further away from your TV.
• Make sure that the connection cable or the cable
connector is not damaged.
• If you use an external audio output device, make sure
that the audio cable is connected to the correct audio
output connector on the external device. Place the
device as close as possible to the TV without any
obstacles between them.
• Check the signal information. A weak or poor
signal may cause sound distortion, but it is not a
malfunction. For specic information please refer to
Troubleshooting>Troubleshooting Guide>Status
Diagnosis>Network Related Self-diagnosis and
Signal Info in this manual.
Volume cannot be changed or it changes on
its own
• Press the control button on the TV to check if the
TV responds. If there is no response, the TV may
not be normally working. If the TV responds, press
the remote control to check if it can control the TV.
If not, please check the remote control. For specic
information please refer to Troubleshooting>
Remote Control Issues in this manual.
• Check if Auto Volume Control is turned on at
Home>Settings>Sound>Sound Mode Settings.
• When connecting an external speaker via HDMI,
rst check the cable connection, then press the
Home button on your remote control and select
Settings>Connection>HDMI & CEC>CEC Control,
set CEC Control to On.
• Insufficient TV memory causes a lag when you
change the volume. Please clear the cache.
• If you have just turned on the TV, there may exist
a delay after you press the volume up/down button
Bekijk gratis de handleiding van Toshiba 40QV3F63DAZ, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
Merk | Toshiba |
Model | 40QV3F63DAZ |
Categorie | Televisie |
Taal | Nederlands |
Grootte | 7298 MB |