Supermicro SuperBlade SBI-621E-1NE34 handleiding

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Chapter 6: Troubleshooting and Support Chapter 6: Troubleshooting and Support

• Adequate power supply: Make sure that the power supply provides adequate power to

the system. Make sure that all power connectors are connected. Refer to the Supermicro

website for the minimum power requirements.

• Proper software support: Make sure that the correct drivers are used.

If the system becomes unstable before or during OS installation, check the following:

• Source of installation: Make sure that the devices used for installation are working properly,

including boot devices.

• Cable connection: Check to make sure that all cables are connected and working properly.

• Use the minimum conguration for troubleshooting: Remove all unnecessary components

(starting with add-on cards rst), and use the minimum conguration (but with a CPU and

a memory module installed) to identify the trouble areas.

• Identify a bad component by isolating it. Check and change one component at a time.

• Remove a component in question from the chassis, and test it in isolation. Replace it

if necessary.

• Or swap in a new component for the suspect one.

• Or install the possibly defective component into a known good system. If the new system

works, the component is likely not the cause or the problem.

System Boot Failure

If the system does not display Power-On-Self-Test (POST) or does not respond after the

power is turned on, try the following:

• Turn on the system with only one DIMM module installed. If the system boots, check for bad

DIMM modules or slots by following the Memory Errors Troubleshooting procedure below.

Memory Errors

• Make sure that the DIMM modules are properly and fully installed.

• Conrm that you are using the correct memory. Also, it is recommended that you use the

same memory type and speed for all DIMMs in the system. See Section 2.4 for memory

details.

• Check for bad DIMM modules or slots by swapping modules between slots and noting the

results.

Losing the System Setup Conguration

• Always replace power supplies with the exact same model that came with the system. A

poor quality power supply may cause the system to lose the CMOS setup conguration.

• Check that the motherboard battery still supplies approximately 3 VDC. If it does not,

replace it.

If the above steps do not x the setup conguration problem, contact your vendor for repairs.

When the System Becomes Unstable

If the system becomes unstable during or after OS installation, check the following:

• CPU/BIOS support: Make sure that your CPU is supported and that you have the latest

BIOS installed in your system.

• Memory: Make sure that the memory modules are supported. Refer to the product page on

our website at www.supermicro.com. Test the modules using memtest86 or a similar utility.

• Storage drives: Make sure that all drives work properly. Replace if necessary.

• System cooling: Check that all heatsink fans and system fans work properly. Check

the hardware monitoring settings in the BMC to make sure that the CPU and system

temperatures are within the normal range. Also check the Control panel Overheat LED.

Bekijk gratis de handleiding van Supermicro SuperBlade SBI-621E-1NE34, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.