SMART Technologies SBID-MX255-V2 handleiding

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SMART Technologies

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Handleiding

Chapter 5

Troubleshooting

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SMART software on connected computers isn’t

working as expected

Symptom Troubleshooting steps

SMARTNotebook software isn’t

working as expected.

See Troubleshooting SMARTNotebook.

SMART Learning Suite Online isn’t

working as expected.

See Troubleshooting common issues in SMART Learning Suite Online.

SMARTTeamWorks software isn’t

working as expected.

See Troubleshooting SMART TeamWorks.

SMART Meeting Pro software isn’t

working as expected.

See Basic troubleshooting for SMART Meeting Pro.

SMARTInk isn’t working as expected. See Troubleshooting SMART Ink.

SMART Product Drivers isn’t working

as expected.

See Troubleshooting SMARTProduct Drivers.

The SMART PCM8 OPS PC isn’t working as expected

Symptom Troubleshooting steps

The on-screen keyboard isn’t visible. l Enable the on-screen keyboard:

a. Select Start > Settings.

The Settings window appears.

b. Tap Ease of Access, and then tap Keyboard.

c. Enable Use the On-Screen Keyboard.

For more information, see Use the On-Screen Keyboard (OSK) to type.

l Enable tablet mode:

Tap the notification icon in the bottom-right corner of the screen and then

select Tablet mode.

For more information, see Turn tablet mode on or off.

Windows 10 or the OPS PC module is

unresponsive.

l Restart the OPS PC module:

a. Press and hold the power button on the OPS PC module.

b. Wait two minutes.

c. Press the power button to turn on the OPS PC module.

l If restarting the OPSPC module doesn’t resolve the issue, contact SMART support.

There is an issue with Bluetooth. See Fix Bluetooth problems in Windows 10: FAQ.

There is an issue with the network

connection.

See Fix network connection issues in Windows.

Bekijk gratis de handleiding van SMART Technologies SBID-MX255-V2, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.