SMART Technologies SBID-MX255-V2 handleiding

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Handleiding

Chapter 5

smarttech.com/kb/171554 xxxviii

Chapter 5: Troubleshooting

The display isn’t turning on xxxviii

The screen is blank or there’s a problem with the image on the screen xxxix

There’s no sound or there’s a problem with the sound xl

Touch isn’t working as expected xli

The pens and erasers aren’t working as expected xlii

iQ apps aren’t working as expected xlii

SMART software on connected computers isn’t working as expected xliii

The SMART PCM8 OPS PC isn’t working as expected xliii

Contacting your reseller for additional support xliv

This section explains how to resolve a variety of common issues with the display and SMARTPCM8 OPS

PC (if installed). If your specific symptoms aren’t covered below or the solutions to the symptoms don’t

work, refer to the SMART knowledge base for additional troubleshooting information

community.smarttech.com/s/topic/0TO0P000000Xt5yWAC/mx-series

The display isn’t turning on

Symptom Troubleshooting steps

The power light isn’t lit. l Make sure the power cable is securely fastened to the power outlet and the display.

NOTE

If the power cable is connected to a power bar, make sure the power bar is securely

fastened to the power outlet and turned on.

l Make sure the switch beside the AC power inlet is in the ON (I) position.

l Make sure the power outlet is working by testing it with a different device.

l Make sure the power cable is working by testing it with a different device.

The power light is lit, but the screen is

blank.

l Press the Power button on the front of the display or on the remote control.

If the power status light is green, press Home button on the front control panel or

remote control, or switch to a different input source.

l Restart the display.

l Determine if the problem is with the video.

Bekijk gratis de handleiding van SMART Technologies SBID-MX255-V2, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.