Rowenta X-Plorer Serie 220 RR9495 handleiding

Stofzuiger

Rowenta

137 pagina's

PDF beschikbaar

Handleiding

Common issues and solutions

FAULT SOLUTION

Abnormal action or sweep route

of the robot

• Carefully clean the sensors with dry cloth.

• Switch OFF the robot by pressing and holding the START button for 5 seconds,

wait for 30 seconds and switch on by pressing and holding the START button

for 5 seconds to restart the robot.

No water released during

mopping

• Make sure there is enough water in the water tank.

• Check wether the water tank is correctly installed.

• Check wether the humidity level is set at the desired level in the application.

• Check whether the water outlet is blocked.

The robot cannot connect to your

Wi-Fi network

• Ensure that your Wi-Fi router supports 2.4GHz and 802.11 b/g/n bands as this

equipment does not support 5GHz bands.

• Check if the automatic reconnection to your domestic WiFi network is correct

• Activate the mobile data of your smartphone

• Don’t use a VPN (Virtual Private Network)

• Retry the process and check that you have selected the correct WiFi network

• Retry the process and make sure you have entered the correct WiFi password

• Keep your phone close to the robot and the station until the end of the pairing

process

• After several attemps, unplug and replug the product

• Reset the robot, open the ip cover, press and hold the «Home» button for

15seconds

• Press and hold for 5 seconds the «Home» and «Start» button until the two

buttons lights are blinking

• Restart your smartphone

• In case a warning window appears for internet connection, please maintain

the connection with the robot

• If the failure persists, contact our support team (telephone number

depending on your country of residence, nd it on the assistance leaet in the

packaging).

• Make sure the station light indicator is white when it’s connected to power

and when the robot is not on the station.

The map is lost

• The map may be lost if the robot has been manually moved to another

location during cleaning or if the home environment has been changed

(moved furniture). Please restart mapping by launching in the app a new

exploration or a new cleaning session from the station.

The robot returns to the station

before it has nished cleaning

• The battery level may be too low to nish cleaning, the robot will return to the

station to charge. When its battery is full, the robot will resume cleaning where

it has left to nish cleaning.

• The robot may be unable to reach certain areas blocked by furniture or

barriers, tidy up these area to make them accessible.

• Verify the no go zones and no mop zones set in the application. Add, modify

or delete zones according to your needs.

The robot gets stuck

• The robot may be tangled with something, manually remove the blocked item

and restart the cleaning session by pressing the START button.

• The robot may be stuck under furniture with an entrance of similar height,

please set a physical barrier or a no go zone in the app.

• Rotate and press the wheels to check wether there is any foreign object

wrapped or stuck, remove it.

Bekijk gratis de handleiding van Rowenta X-Plorer Serie 220 RR9495, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.