Philips DreamStation handleiding

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Handleiding

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10
Troubleshooting
The table below lists some of the problems you may experience with your humidier and possible solutions.
Problem Why it Happened What to Do
Nothing happens when
you apply power to the
humidier.
Loss of AC/DC power or
the device is unplugged.
Verify that the humidier and therapy device are properly plugged
in. Make sure the AC power cord is connected correctly to the
power supply and the power supply cord is correctly plugged into
the wall.
If the problem continues to occur, contact your home care
provider. Return the humidier, therapy device, and power supply
to your provider to determine if the problem is with the therapy
device, humidier, or power supply.
High Leak The tubing is not
connected correctly and
doesn’t seal properly.
Remove your mask and tubing and check for kinks or tears. If it
is torn or damaged, contact your home care provider or Philips
Respironics for replacement tubing and/or mask.
If the tubing is not damaged, reattach your tubing, turn on the
airow, and check to make sure you do not still feel air coming out
of the port area.
The therapy device is not
seated correctly against
the humidier.
Remove the therapy device from the humidier and reconnect.
Make sure the air inlet port on the humidier connects securely to
the air outlet port on the device.
If high leak persists, issue may be caused by a missing, misaligned or
damaged seal. Ensure that dry box seal and humidier lid seal are
present, in their proper orientation and fully seated. If a seal has
come loose, gently press around the edges of the seal to reseat it.
The humidier tank is not
properly seated in the
humidier.
Remove the water tank from the humidier base, and then place the tank
back in the humidier, making sure it is completely seated.
If high leak persists, issue may be caused by a misaligned or damaged
seal. Ensure that dry box seal and humidier lid seal are in present,
in their proper orientation and fully seated. If a seal has come loose,
gently press around the edges of the seal to reseat it.
The humidier is cracked or
damaged.
The humidier was
dropped or mishandled.
If the humidier does not operate properly after being dropped or
mishandled, contact your home care provider or Philips Respironics.
The therapy device is
operating but the humidier’s
airow is low or stopped.
The humidier has an
airow obstruction.
Contact your home care provider. Return the humidier and power
supply to your provider to determine the problem.
Excessive condensation in
the tubing.
The humidity level setting
is too high.
Reduce the humidity level setting.
The humidier is
positioned incorrectly.
Verify that the humidier and therapy device are away from air
conditioning equipment.
Heated tube is not warming. Heated Tubing setting is
set to zero.
Make sure the Heated Tubing setting is not set to zero. Refer to
your therapy device’s user manual for instructions.
The humidier has fallen off
your table or night stand.
The humidier may not
have been properly seated
on the night stand, or the
placement of the tubing
may have caused the
device to fall.
Always make sure your humidier is placed on a hard, at surface
so the rubber feet on the bottom of the humidier base can adhere
to the surface (make sure there is no fabric under the base). The
humidier must be level for proper operation.
Also, place the humidier away from the edge of the night stand or
table, so it doesn’t accidentally get knocked off the table.
If the humidier falls and water gets into the therapy device, drain all
water out of the therapy device. Allow it to air dry to make sure it
is completely dry before reapplying power.
If the placement of the tubing causes the humidier to fall, make
sure that you use proper hose management when setting up your
device. Route the tubing behind the bed’s headboard.
If the humidier does not operate correctly after falling, contact
your home care provider or Philips Respironics.

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Productinformatie

MerkPhilips
ModelDreamStation
CategorieNiet gecategoriseerd
TaalNederlands
Grootte1642 MB