LaCie 4big Quadra Enterprise Class handleiding

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Handleiding

LaCie 4big Quadra Enterprise Class • Design by Neil Poulton Troubleshooting

User Manual page 28

4.2. Other Troubleshooting Topics

Problem Solutions

The 4big is not recognized by the

computer.

If there is no icon for the 4big on the desktop (Mac users) or in My Computer (Windows users):

✦ Check the interface cable connection. Check both ends of the FireWire, eSATA or USB

cables and make sure that they are fully seated in their respective ports. Try disconnecting

the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recog-

nized, restart your computer and try again.

✦ Make sure your product is not encrypted. If so, you will need to run the LaCie Desktop

Manager software.

✦ Make sure your computer meets the minimum system requirements for compatibility with the

4big Quadra. See section 1.1. Minimum System Requirements for more information.

✦ Make sure the power supply is properly connected (see section 2.2. Turn On the 4big), that

the drive has been turned on by pressing the On/Off/Auto button the back of the drive, and

that the outlet the power supply is connected to is also turned on.

✦ Make sure that the drive has been formatted properly. Please see section 3.4. Formatting

and Partitioning.

The 4big is working slowly.

If other USB, eSATA or FireWire devices are connected to the same port or hub, disconnect the

other devices and see if the 4big’s performance improves.

The power supply is no longer func-

tional.

Replacement power supply cords are available for purchase on the LaCie Web page:

www.lacie.com

4.3. Installing New Firmware

LaCie may periodically offer ﬁrmware updates for the 4big. Visit LaCie’s Web site, www.lacie.com, for the latest ﬁrmware update. For the proce-

dure, please contact LaCie technical support.

Bekijk gratis de handleiding van LaCie 4big Quadra Enterprise Class, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.