Epson SureColor T5700DM handleiding

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Is the paper wavy or curled?

If the paper becomes wavy or warped due to

changes in temperature or humidity, the paper may

be scuffed.

Check the following points.

❏ Load the paper just before printing.

❏ Do not use wavy or curled paper.

For roll paper, cut off the wavy or curled parts

and then load it again.

For cut sheets, use new paper.

Is the print head scuffing the printed

surface?

If the printable surface of the paper is scuffed, set

Custom Paper Setting from General Settings or

Platen Gap from Paper Setting to widen the gap. If

print results still do not improve, try changing the

Paper Eject Roller or Paper Eject Roller from

General Settings to Use in Custom Paper Setting.

However, when using glossy paper, setting Paper

Eject Roller to Use may damage the printable

surface.

U “Paper Setting” on page 138

U “General Settings” on page 147

Is the print head scuffing the edge of the

paper?

In Paper Setting, set Roll 1 (known as Roll on the

SC-P6500E Series/SC-T3700E Series) or Roll 2 - Top/

Bottom Margins to 45 mm.

U “Paper Setting” on page 138

Is the print head scuffing the trailing edge

of the paper?

Depending on the paper itself as well as the

environment during printing, storage conditions,

and the content of the print data, the trailing edge

may be scuffed when printing.

Create data with a wider bottom margin.

If the problem continues to occur, select Optimize

Edge Quality in the printer driver before printing.

Is the print head scuffing the left or right

edges of the paper?

Depending on the paper itself as well as the

environment during printing, storage conditions,

and the content of the print data, the left or right

edges may be scuffed when printing.

Create data with a wider left or right margin. If the

problem continues to occur, rotate the data 90

degrees in the printer driver or your software, and

then print.

When printing multiple pages, is Auto Cut -

Never Cut set?

If you print continuously without cutting the paper

for each page, the pages may rub together causing

scuffing to occur. Create data with a wider margin

between pages.

Does the interior of the printer need

cleaning?

The rollers may need cleaning. Clean the rollers by

feeding and ejecting paper.

U “Cleaning the inside” on page 186

Try cleaning the area around the print head.

If the printing surface is dirty even after taking the

measures described before this item, see the

following to clean around the print head, caps, and

wipers.

U “Cleaning around the print head and caps” on

page 196

Widen the bottom margin.

Depending on the paper usage, storage conditions,

and the content of the print data, the bottom edge

may be scuffed when printing. In this situation it is

best to create your data with a wider bottom

margin.

Cleaning around the print head and

caps

If print head clogging cannot be cleared using

automatic cleaning, clean the print head and the area

around the caps.

SC-P8500DM/SC-P8500D/SC-P6500D/SC-P6500DE/SC-P6500E/SC-T7700DM/SC-T5700DM/SC-T7700D/SC-T5700D/SC-3700D/SC-T3700DE/SC-T3700E/SC-P8500DL/SC-T7700DL Series User's Guide

Problem Solver

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