Eizo DuraVision FDS1783T handleiding
Handleiding
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Chapter 4 Troubleshooting
Chapter 4 Troubleshooting
Symptom Cause and countermeasure
1. The touch panel driver
cannot be installed.
• Connect the touch panel to another COM port or USB port, and try to install the
driver.
• Connect the monitor and the computer using the cable specied in the Setup
Manual or User’s Manual of the monitor. Use of a conversion adapter may prevent
the touch panel monitor from operating properly.
• When the touch panel is connected to a COM port, if “Disabled COM port search” in
“Device Addition” is checked, the touch panel driver cannot be installed. Congure
the settings in accordance with the following procedure. (Refer to “3-1. Touch Panel
Device List” (page 21).)
1. Uncheck “Disabled COM port search”.
2. Click “List Update”.
3. Select the port from which you wish to install the driver, and click “Install”.
2. The mouse cursor
does not appear.
• In “Basic Setting” - “Conguration File”, select “Mouse.mfd”, and click “Register”.
(Refer to “3-10. Conguration File” (page 36).)
• Uninstall the touch panel driver, and then install it again. (Refer to “5-1. Uninstalling
the Touch Panel Driver” (page 44) and “2-3. Installing the Touch Panel Driver”
(page 9).)
3. The cursor position is
displaced / the cursor
jumps.
• Go to “Basic Setting” and open the “Software Setting” tab. In “Calibrate”, try
calibrating the position by using “4Point” or “9Point”. (Refer to “2-6. Calibrating the
Touch Panel Monitor” (page 18).)
• Go to “Basic Setting” and open the “Edge Setting” tab. Try adjusting the range and
movement. (Refer to “3-4. Edge Setting” (page 29).)
• In “Touch Setting” - “TablePC Setting”, open the calibration window for the touch
panel and try resetting “Calibrate”. (Refer to “3-12. Touch Setting” (page 39).)
• Turn the monitor o and on again.
4. The touch operation
does not work.
• Check that the communication cable (USB or RS-232C) is correctly connected.
• Check that the touch panel driver is installed. (Refer to “2-3. Installing the Touch
Panel Driver” (page 9).)
• The setting may have been changed by another user. Congure the settings again.
• Display the “Touch Input Setting” tab from “Basic Setting”, uncheck “Disable”. (Refer
to “Touch Enabled” (page 27).)
• Try to check whether touch operation is disabled for any touch panel monitor
function, referring to the touch panel monitor’s user’s manual.
• Restart the setting tool of the touch panel driver, or reboot the computer.
5. Two or more
touch actions are
not recognized
simultaneously
• In “Basic Setting” - “Conguration File”, select “Touch.mfd”, and click “Register”.
(Refer to “3-10. Conguration File” (page 36).)
• Try rebooting the computer.
6. Right-clicking does
not work.
• Select “Basic Setting” - “Right-click”, and check the setting of “Method of right-
click”. (Refer to “3-7. Right-click” (page 33).)
• If the “Right-click” tab is not displayed, select “Touch Setting” - “Pen and Touch”,
click “Open” to display Windows’ standard “Pen and Touch” window, and congure
the right-click settings. (Refer to “3-12. Touch Setting” (page 39).)
Bekijk gratis de handleiding van Eizo DuraVision FDS1783T, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Eizo |
| Model | DuraVision FDS1783T |
| Categorie | Niet gecategoriseerd |
| Taal | Nederlands |
| Grootte | 4540 MB |
