Dell Pro 14 Essential PV14255 Handleiding (140 Pagina's)

Handleiding

Start the RTC reset with the computer powered off and connected to AC power. Press and hold the power button for

twenty-five seconds. The computer RTC Reset occurs after you release the power button.

Backup media and recovery options

It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell provides

multiple options for recovering the Windows operating system on your Dell computer. For more information, see

Dell Windows

Backup Media and Recovery Options.

Network power cycle

About this task

If your computer is unable to access the Internet due to network connectivity issues, reset your network devices by performing

the following steps:

Steps

1. Turn off the computer.

2. Turn off the modem.

NOTE:

Some Internet service providers (ISPs) provide a modem and router combo device.

3. Turn off the wireless router.

4. Wait for 30 seconds.

5. Turn on the wireless router.

6. Turn on the modem.

7. Turn on the computer.

Drain flea power (perform hard reset)

About this task

Flea power is the residual static electricity that remains in the computer even after it has been powered off and the battery is

removed.

For your safety, and to protect the sensitive electronic components in your computer, you must drain residual flea power before

removing or replacing any components in your computer.

Draining flea power, also known as a performing a "hard reset," is also a common troubleshooting step if your computer does not

turn on or boot into the operating system.

Perform the following steps to drain the flea power:

Steps

1. Turn off the computer.

2. Disconnect the power adapter from the computer.

3. Remove the base cover.

4. Remove the battery.

5. Press and hold the power button for 20 seconds to drain the flea power.

6. Install the battery.

7. Install the base cover.

8. Connect the power adapter to the computer.

9. Turn on the computer.

Troubleshooting

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