Handleiding
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Recovering the operating system
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell
SupportAssist OS Recovery.
Dell SupportAssist OS Recovery is a stand-alone tool that is preinstalled in Dell computers running the Windows operating
system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating
system. It enables you to diagnose hardware issues, repair your computer, back up your files, and restore your computer to its
factory state.
You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into the
primary operating system due to software or hardware failures.
For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at
Serviceability Tools at the Dell Support Site. Click SupportAssist and then click SupportAssist OS Recovery.
Real-Time Clock (RTC Reset)
The Real-Time Clock (RTC) reset function enables you or the service technician to recover Dell computers from No POST/No
Power/No Boot situations.
Start the RTC reset with the computer powered off and connected to AC power. Press and hold the power button for twenty
five seconds . The computer RTC Reset occurs after you release the power button.
Backup media and recovery options
It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell provides
multiple options for recovering the Windows operating system on your Dell computer. For more information, see Dell Windows
Backup Media and Recovery Options.
Network power cycle
About this task
If your computer is unable to access the Internet due to network connectivity issues, reset your network devices by performing
the following steps:
Steps
1. Turn off the computer.
2. Turn off the modem.
NOTE: Some Internet service providers (ISPs) provide a modem and router combo device.
3. Turn off the wireless router.
4. Wait for 30 seconds.
5. Turn on the wireless router.
6. Turn on the modem.
7. Turn on the computer.
Drain flea power (perform hard reset)
About this task
Flea power is the residual static electricity that remains in the computer even after it has been powered off and the battery is
removed.
For your safety, and to protect the sensitive electronic components in your computer, you must drain residual flea power before
removing or replacing any components in your computer.
Troubleshooting
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Bekijk gratis de handleiding van Dell Precision 5690, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Dell |
| Model | Precision 5690 |
| Categorie | Laptop |
| Taal | Nederlands |
| Grootte | 67669 MB |
