Blizzard HotStik 5 COB II handleiding

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Page 18

HotStik 5™ COB II User Manual Rev. B Copyright © 2019 Blizzard Lighting, LLC

Keeping Your HotStik™ 5 COB II As Good As New

Thextureyou’vereceivedisarugged,toughpieceofprolightingequipment,and

as long as you take care of it, it will take care of you. That said, like anything,

you’ll need to take care of it if you want it to operate as designed. You should

absolutelykeepthextureclean,especiallyifyouareusingitinanenvironment

with a lot of dust, fog, haze, wild animals, wild teenagers or spilled drinks.

Cleaning the optics routinely with a suitable glass cleaner will greatly improve

the quality of light output. Keeping the fans free of dust and debris will keep the

xturerunningcoolandpreventdamagefromoverheating.

Intransit,keepthexturesincases.Youwouldn’tthrowaprizedguitar,drumset,

or other piece of expensive gear into a gear trailer without a case, and similarly,

youshouldn’teventhinkaboutdoingitwithyourshinynewlightxtures.

Commonsenseandtakingcareofyourxtureswillbethesinglebiggestthing

you can do to keep them running at peak performance and let you worry about

designing a great light show, putting on a great concert, or maximizing your cli-

ent’s satisfaction and “wow factor.” That’s what it’s all about, after all!

Returns (Gasp!)

We’ve taken a lot of precautions to make sure you never even have to worry

about sending a defective unit back, or sending a unit in for service. But, like any

complex piece of equipment designed and built by humans, once in a while, some-

thingdoesn’tgoasplanned.Ifyoundyourselfwithaxturethatisn’tbehaving

likeagoodlittlextureshould,you’llneedtoobtainaReturnAuthorization(RA).

Don’t worry, this is easy. Just go to our website and open a support ticket at

www.blizzardpro.com/support, and we’ll issue you an RA. Then, you’ll need to

send the unit to us using a trackable, pre-paid freight method. We suggest using

USPSPriorityorUPS.Makesureyoucarefullypackthexturefortransit,and

whenever possible, use the original box & packing for shipping.

Whenreturningyourxtureforservice,besuretoincludethefollowing:

 1.)Yourcontactinformation(Name,Address,PhoneNumber,Emailaddress).

2.) The RA# issued to you

3.) A brief description of the problem/symptoms.

Wewill,atourdiscretion,repairorreplacethexture.Pleaserememberthatany

shipping damage which occurs in transit to us is the customer’s responsibility, so

pack it well!

Shipping Issues

Damage incurred in shipping is the responsibility of the shipper, and must

be reported to the carrier immediately upon receipt of the items. Claims

must be made within seven (7) days of receipt.

DISCLAIMER:

Thepowerconnectorttedtothextureandxturecordaredesignedforcompatibilitywithproducts

manufactured by Neutrik AG, Neutrik USA and their related entities, however they are not manufactured

by,aliatedwithorendorsedbyNeutrikAG,NeutrikUSA,oranyrelatedentity.Neutrik®andpower-

CON®areregisteredtrademarksofNeutrikAG.

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