Handleiding
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Troubleshooting
Connection Configuration
The display is not displaying
images.
• Ensure that the display is powered on. For details, see
Powering on the display.
• If displaying content from a wired input source, ensure
the following:
- The input device is powered on and is securely
connected to the display.
- The input resolution is correct. For details, see
Supported input resolutions.
The display is not playing audio.
• Ensure that the display is not on mute and that the
volume is set to an adequate level.
• If playing audio from an input source, ensure that the
input device is powered on and securely connected to
the display.
The input image is not displaying
normally.
• Ensure that the input resolution is correct. For details,
see Supported input resolutions.
• If using an HDMI connection, optimize the image by
performing the following steps:
1. Open the Settings menu.
2. Tap Display > Advanced settings.
3. Under EDID, select EDID 1.4.
For details, see Display settings.
The control panel buttons are not
working.
Ensure that the keypad lock is disabled. For details, see
Configuring the display locks.
The remote control is not working.
Ensure the following:
• The remote control lock is disabled. For details, see
Configuring the display locks.
• The remote control is pointed at the IR sensor and is
within 4 m (26.24 ft) of the display.
• The remote control batteries have sufficient charge
and are inserted correctly.
• There are no obstructions between the remote control
and the sensor.
• The sensor is away from direct sunlight or strong
fluorescent lighting.
• There are no infrared devices nearby that may interfere
with the remote control signal.
The display has unexpectedly shut
down.
• Confirm if there was a power outage.
• Confirm if the display is following a power or sleep
schedule. For details, see the following topics:
- Configuring startup and shutdown settings
- Configuring power off and sleep settings
- Setting a power schedule
The colors on the display are
incorrect.
• If displaying content from a wired input source, ensure
that the device is securely connected to the display.
• Adjust the picture mode and color temperature. For
details, see Display settings.
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Productinformatie
| Merk | BenQ |
| Model | SL8604 |
| Categorie | Monitor |
| Taal | Nederlands |
| Grootte | 7717 MB |
