Handleiding
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Troubleshooting Wi-Fi
SolutionPossible causeSymptom
The hob must be switched off,
then touch the on/off key and
hold it for 5 seconds.
Wi-Fi turned off.Wi-Fi icon not shown.
Check that your home network
signal is strong and internet
connection is working.
Home network issues.Wi-Fi setup failed.
Please check the network
settings. Ensure a 2.4 GHz and
visible network. If the signal is
too weak, try to move the
network router closer to the
appliance.
The home network is not on
2.4 GHz, the network is hidden,
or the signal strength is too
weak.
Home network is not displayed
during the connection setup
process.
Ensure that Wi-Fi is enabled,
and the internet connection of
your home network is working.
Repeat the connection setup if
necessary.
Wi-Fi is disabled or home
network issues.
Cooking hob is shown
disconnected on the mobile app
First disable the Wi-Fi and
enable it again. Check that the
internet connection in your home
network is working. Repeat the
connection setup if necessary.
Different causes.Other Wi-Fi problem.
Further troubleshooting available
on www.connectlife.io or contact
the service department.
Ensure the power supply is not
terminated and a stable internet
connection before retrying
again. If failed again, contact the
service department.
Internet connection lost or power
supply terminated.
Firmware update process failed.
SolutionPossible causeSymptomError code
Try to connect the device
to your network again.
Failed to connect to Wi-Fi
network.
E7 appears on display
after setting up the Wi-Fi
connection.
E7
Make sure that new
devices can connect to
the network (e.g. MAC
address filtering is
disabled).
37
Troubleshooting
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Productinformatie
| Merk | Asko |
| Model | HI5643FMG1 |
| Categorie | Fornuis |
| Taal | Nederlands |
| Grootte | 3531 MB |
