Advantech RSB-4220 handleiding
Handleiding
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61 RSB-4220 User Manual
Chapter 5 Advantech Services
5.3 Global Service Policy
5.3.1 Warranty Policy
The warranty policy regarding Advantech products is outlined below.
5.3.1.1 Warranty Period
Advantech’s branded off-the-shelf products and any third-party off-the-shelf products
used to assemble Configure-to-Order products are entitled to two years complete
and prompt global warranty. Defects in product design, materials, and workmanship
are covered from the date of shipment.
All customized products have a 15-month regional warranty by default. The actual
product warranty terms and conditions may vary based on specific sales contracts.
All third-party products purchased separately will be covered by the original manufac-
turer's warranty, and shall not exceed one year of coverage through Advantech.
5.3.1.2 Repairs under Warranty
A replacement (cross shipment) can be obtained within the first 30 days of the pur-
chase. If your product was purchased directly from Advantech and dead-on-arrival
(DOA), contact your original Advantech supplier to arrange a DOA replacement. The
DOA cross-shipment excludes any shipping damage, customized, and/or built-to-
order products.
For products not declared DOA, customers are responsible for the cost of returning
the product to an authorized Advantech repair facility. The cost of shipping replace-
ment products to customers will be the responsibility of Advantech.
5.3.1.3 Exclusions from Warranty
The product is excluded from warranty if any of the following conditions are valid:
The product has been found to be defective after the warranty period has
expired.
Warranty has been voided by the removal or alteration of any product or part
identification labels.
The product has been misused, abused, or subjected to unauthorized disas-
sembly/modification; placed in an unsuitable physical or operating environment;
improperly maintained by the customer; or failure caused by circumstances
beyond the responsibility of Advantech, whether by accident or other cause.
Such conditions will be determined by Advantech at its sole discretion.
The product is damaged beyond repair due to a natural disaster, such as a light-
ing strike, flood, or earthquake.
Customer-requested updates and upgrades to products already out of warranty.
Bekijk gratis de handleiding van Advantech RSB-4220, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Advantech |
| Model | RSB-4220 |
| Categorie | Niet gecategoriseerd |
| Taal | Nederlands |
| Grootte | 6307 MB |
