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12.1. Troubleshooting Guide
If you notice any malfunctioning of your appliance,
use this guide before calling for service. This guide
can help you to solve the problem on your own or
could provide important information that you can
convey to the Service technician in order to ensure
rapid and eective repair.
Display message and audible alarms.
A malfunction is usually indicated on the display.
The problems that cannot be solved by the user
are signaled through a malfunction code. Keep in
mind, however, that these may appear in messages
or alarms under particular conditions of use or dur-
ing start-up. In such an event, deactivate the sound
alert by pressing the ALARM
button, leave the
appliance running and open the doors as infre-
quently as possible for 10-12 hours.
The refrigerator or the freezer does not work
Is the appliance connected to the electrical power
supply?
Is electrical power being supplied from the electrical
socket?
Is the ON/OFF
button activated?
Is the unit in ‘DEMO’ mode? If you suspect your ap-
pliance is in DEMO mode, please contact your point
of purchase for assistance with disabling this feature
(see also page 31)
The refrigerator or the freezer is warmer than
usual
Does the display show a malfunction code?
Is the temperature adjusted correctly?
Were the doors or drawers open for a long period
of time?
Were large quantities of food recently placed in-
side?
Is the unit in ‘DEMO’ mode? If you suspect your ap-
pliance is in DEMO mode, please contact your point
of purchase for assistance with disabling this feature
(see also page 31)
The compressor is on for a long time period
Bear in mind that during very hot weather and with
very high temperatures in the room it is normal for
the compressor to remain on for extended periods
of time.
Were the doors or drawers open for a long period
of time?
Were large quantities of food recently placed in-
side? Check that the doors are closed and that the
food or containers do not obstruct the perfect clo-
sure of the door.
Are one or more of the compartments in SHOP-
PING mode? (see page 20)
If you hear strange noises
It is normal to hear noise from the fans or compres-
sors during the defrost phase. Noise could be more
marked depending on the position of the appliance
and the surrounding environment.
Condensation inside and outside of the
refrigerator
If the climate is very humid, the formation of con-
densation is normal. Opening the door or drawers
for extended periods of time can contribute to the
formation of condensation.
In any case, make sure that the doors are always
fully closed.
Ice or frost build up inside the refrigerator or
freezer
Did you leave the doors open for a long period of
time?
Are the doors closing completely? If the doors do
not fully close, check the placement of the products
inside the compartment. Contact your installer. In
case of frost or ice build up in the Crisper-Fresco
compartment, due to frequent and prolonged open-
ing of the doors, deactivate the Crisper-Fresco func-
tion via the button on the control panel. Wait until the
frost or ice melt, then remove the drawer and dry
the sides and bottom of the compartment.
Unpleasant odours inside the refrigerator
Clean the appliance thoroughly according to the in-
structions. Hermetically cover all of the food. Do not
store food for extended periods of time.
The doors are dicult to open
The appliance was designed to permit hermetic clo-
sure. When the door is closed, a vacuum condition
can be created: in such an event, it is necessary to
wait a few seconds until the pressure balances be-
fore opening the door.
The appliance is cooling but lights and display
are not working
Check to see if the appliance was accidentally put
into SABBATH mode (see page 30).
The Ice Maker does not work
Make sure that the Ice Maker is on ( icon).
12. TROUBLESHOOTING GUIDE
Bekijk gratis de handleiding van Viking FDFZIC7360L, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Viking |
| Model | FDFZIC7360L |
| Categorie | Vriezer |
| Taal | Nederlands |
| Grootte | 6178 MB |
