V-Zug AdoraDish V2000 IC handleiding

Handleiding

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8 Trouble-shooting

Malfunction Possible cause Solution

The V-ZUG App can-

not establish a con-

nection between the

household appliance

and the wireless net-

work after entering

the PIN.

▪ The smartphone or tablet

and the household appli-

ance are not in the same

wireless network.

▸ In the V-ZUG App, select the

wireless network over which the

smartphone or tablet is also

connected.

▪ If the problem could not be

resolved:

▸ Remove the household appli-

ance from the V-ZUG App.

▸ Add the household appliance to

the V-ZUG App again.

▸ Restart the interface in the V-

ZUG-Home user settings (see

page 17).

▸ Delete the household appliance

in the bluetooth settings of the

smartphone or tablet and recon-

nect the household appliance

via WLAN (see page 10).

or is not illu-

minated or is not dis-

played.

▪ The V-ZUG-Home mode

«Off» is enabled.

▸ Enable V-ZUG-Home mode «Dis-

play» or «Operate and display» /

«Operate» (see page 13).

or does not

stop flashing or

does not stop illumin-

ating even though

the V-ZUG-Home

mode «Operate and

display» / «Operate»

is enabled.

▪ The household appliance

is not connected via

WLAN.

▪ The WLAN is no longer ac-

cessible.

▸ Connect the household appli-

ance via WLAN (see page 10).

▪ Data transfer is taking

place or software is being

updated.

▸ No remedy necessary.

When you log into

the V-ZUG-Home ac-

count, the e-mail ad-

dress or password is

not recognized.

▪ No V-ZUG-Home account

has been created in the V-

ZUG App yet.

▸ Create a V-ZUG-Home account

in the V-ZUG App (see page

11).

▪ The login of the online

portal (www.vzug.com)

was used.

▸ Use the login of the V-ZUG-

Home account.

There is no registra-

tion e-mail in the in-

box of the e-mail ac-

count to create the V-

ZUG-Home account.

▪ The registration e-mail is in

the spam or trash folder of

the e-mail account.

▸ Check the spam or trash folder

of the e-mail account.

▸ Open the registration e-mail and

confirm the e-mail address.

– The V-ZUG-Home account

has now been created.

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