True Vapor Palisade handleiding

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Handleiding

ADDITIONAL INFORMATION

TROUBLESHOOTING

This troubleshooting information is intended to assist in diagnostics only and is not all inclusive. Technical specications, error codes, and programming are subject

to change without notice. TRUE accepts no liability for any damage or loss suffered by persons whom rely wholly or in part on any description or statement contained

within this manual. Please visit www.truetness.com to obtain the most recent version of all manuals and contact TRUE product support (800-883-8783) for assistance

with troubleshooting and diagnostics.

Malfunction Possible Cause Corrective Action

No Power

Unit turned off Verify the On/Off switch is at the ON position

Damaged power cord Replace power cord

Power cord not fully seated in socket Inspect power connection at the unit and outlet

No power at outlet Using a voltmeter verify power at outlet

Motor control board damaged Contact TRUE Product Support

Unit resets or pauses randomly

Damaged power cord Replace power cord

Power cord not fully seated in socket Inspect power connection at the unit and outlet

Insucient power Verify output voltage from 20A outlet with a voltmeter

Error code is displayed on console

Contact TRUE Product Support

Pinched or loose main communication cable

Bad resistor (if unit shuts down or resets between level 5 and level 10) Contact TRUE Product Support to replace resistor subassembly P/N 7VC90057

No TV displayed or low quality

Low or bad video signal

Contact video provider

NTCS dBmV0 through 15.6 ATCS/QAM dBmV-10 through 15.5

Loose F type connector (coaxial cable) Inspect all connections

Encrypted video Obtain set top box from video provider

Channels or format type not correct

Verify video type with provider; analog (NTCS), digital air (ATCS), digital cable (QAM)

Rescan TV channels

Tuner Invalid Contact TRUE Product Support

Bekijk gratis de handleiding van True Vapor Palisade, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.