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After-sales Service
11
How to Obtain After-Sales Service
If a product does not function as warranted during the warranty period, you may
obtain after-sales service by contacting Thypoch support team or Thypoch’s
authorized dealers. Charges may apply for services not covered by this After-Sales
Policy.
The After-Sales Policy varies from the country or region of purchase. Please
contact Thypoch for specific information about your location.
Warranty Service
Thypoch grants a minimum warranty period of one and a half year from the date of
purchase for lenses purchased through Thypoch’s official dealers. Thypoch warrants
that each Thypoch product that you purchase will be free from material and
workmanship defects under normal use in accordance with Thypoch’s user’s manual
and accompanying documentation during the warranty period. You may claim
warranty service by returning it to the point of purchase. The owner is responsible
for all shipping costs. The warranty period varies with the country or region of
purchase. Please store the proof of purchase in a safe place, as you will need to
provide a valid one for the warranty service. Parts replaced during the warranty
service become Thypoch’s property.
Service Outside the Warranty Period
Request for after-sales service will normally be accepted within a period of roughly
5 years following the end of production, during which time spares will be kept on
hand, although owners may be offered an equivalent product during this period in
the event that spares are not available. The specific cost standard is subject to
Thypoch’s quotation. Compatibility with consumables and accessories for the
original product is not guaranteed. To prevent waste, Thypoch may collect returned
parts or products.
Service Turn Around Time
After we receive the product, the after-sales service will generally be completed
within two weeks. This turn around time does not include the time of return shipping.
If there are special circumstances, we will notify you in advance.
Bekijk gratis de handleiding van Thypoch Eureka 50mm f/2, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Thypoch |
| Model | Eureka 50mm f/2 |
| Categorie | Lens |
| Taal | Nederlands |
| Grootte | 962 MB |
