Handleiding
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84
13 Troubleshooting
No power
Check if the AC power cord of your TV is plugged in or not. lf there is still no
power, please disconnect the plug and reconnect to the socket after 60
seconds. Turn the power back on.
No picture
Check if the antenna cable at the back is connected properly. View other
channels to see if the problem still occurs.
Video appears with no
audio
Try to increase the volume.
Check if the TV‘s sound is on mute or not.
Remote doesn't work
Make sure the plastic bag which came with the remote control is removed.
Try using the remote in a shorter distance from the TV. Check if the
placement of the batteries is correct or try using new batteries with the
remote control.
The TV will go into Standby mode if it receives no response within a few
minutes.
Problems are
unresolved
Unplug the power cable and wait for 30 seconds, then reconnect power cable
to the socket. lf the problems still exist, do not attempt to repair the TV by
yourself. Kindly contact the service center.
Dolby Atmos is not
working with
connected streaming
devices
1. Connect the Streaming Device
o Plug your streaming device into one of the HDMI ports on your
Thomson TV.
2. Ensure Proper Connection to AV Receiver/Amplifier
o Confirm that your AV Receiver / Amplifier supports Dolby Atmos.
o Connect your Thomson TV using the HDMI eARC port to the HDMI In
port on your AV Receiver / Amplifier.
3. Verify Dolby Atmos Availability
o When you play a video, check the video description for audio
playback options.
o Dolby Atmos will be listed as an option if the connections are properly
set up and the AV receiver/amplifier supports it.
Bekijk gratis de handleiding van Thomson 65QG5C14, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Thomson |
| Model | 65QG5C14 |
| Categorie | Televisie |
| Taal | Nederlands |
| Grootte | 12709 MB |
