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3. Consumer Guarantees
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
4. How to Make a Claim
You may make a claim under this warranty through our website, contacting our customer care line
or via email. Contact details for Glen Dimplex Australia can be found at the end of this document.
To make a valid claim under this warranty, you must:
a) Lodge the claim with us as soon as possible and no later
than 14 days after you first become aware of the breakdown;
b) Provide us with the product serial number;
c) Provide us with reasonable proof of purchase for the product. This can take the form of
a store receipt, new home handover form or other payment receipt documentation; and
d) If required by us, provide us (or any person nominated by us) with access to the premises
at which the product is located at times nominated by us (so that we can inspect the product).
5. Warranty Claims
If you make a valid claim under this warranty and none of the exclusions set out
in section 2 apply, we will, at our election, either repair the product or replace the
product with a product of identical specification (or where the product is superseded
or no longer in stock, with a product of as close a specification as possible).
Goods presented for repair may be replaced by refurbished goods of the same
type rather than being repaired. Refurbished parts may be used to repair the goods.
Products are designed and supplied for normal domestic use. We will not be liable
to you under this warranty for business loss or damage of any kind whatsoever.
Glen Dimplex Australia Pty Ltd
Ph: 1300 556 816
customer.care.ha@glendimplex.com.au
www.glendimplex.com.au
Contact our Customer Care Team
MANUFACTURER GUARANTEE
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Productinformatie
| Merk | Technika |
| Model | TFS9010AINDMB |
| Categorie | Fornuis |
| Taal | Nederlands |
| Grootte | 4559 MB |