Swann SWPRO-1080DER handleiding
Handleiding
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TROUBLESHOOTING: PAIRING ISSUES
If you're having trouble pairing your device with the Swann Security app, here are some tips that can help you x the issue.
Note: Screenshots shown are for illustration purposes only and may be subject to change as improvements are made to the app.
• PAIRING ERROR - "COULDN'T CONNECT. CHECK YOUR NETWORK CONNECTION AND TRY AGAIN"
• PAIRING ERROR - "FAILED TO CONNECT TO DEVICE"
• Make sure that the camera is in pairing mode—the LED indicator on the camera will be
blinking blue slowly. If the camera is not in pairing mode yet, the app will not be able to
connect to the camera's Wi-Fi hotspot (a unique Wi-Fi network broadcasted by the camera
device itself) and continue the pairing process.
• To enable pairing mode which temporarily activates the camera's Wi-Fi hotspot, simply
follow the in-app instructions. In most cases, you will just need to press and hold the
camera's Pair or Reset/RST button until the LED indicator starts blinking blue.
• On certain Android devices, there might be network policies that prevent the Swann
Security app from connecting to the camera's Wi-Fi hotspot (a unique Wi-Fi network
broadcasted by the camera device itself) automatically.
To x this issue, tap "Go to Settings" and manually connect to the camera's Wi-Fi hotspot
from your phone's Wi-Fi Settings screen. The name of the hotspot will be something like
"Swann-SWIFI-XXXXXX". Once connected, wait for a notication to appear stating
"Internet may not be available". Tap "Keep Wi-Fi Connection" to ensure that your phone
remains connected to the camera's hotspot. Then return to the Swann Security app and
tap the Retry button to resume the pairing process.
• If the above tip didn't do the trick, you can try the following:
1. Reset the camera to factory settings. For information on how to factory reset the camera,
see "Factory Resetting the Camera" on page 41.
2. Restart your phone.
3. Open the Swann Security app and try pairing the camera again. Move the camera closer to
your phone to make sure that it's in range.
Bekijk gratis de handleiding van Swann SWPRO-1080DER, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
Merk | Swann |
Model | SWPRO-1080DER |
Categorie | Niet gecategoriseerd |
Taal | Nederlands |
Grootte | 16666 MB |