Supermicro SuperServer AS -3015MR-H5TNR handleiding

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Handleiding

Preface

Chapter 7 Troubleshooting and Support

7.1 Information Resources ........................................................................................................58

Website .............................................................................................................................58

Direct Links for the AS -3015MR-H5TNR System ........................................................58

Direct Links for General Support and Information .......................................................58

7.2 Baseboard Management Controller Interface .....................................................................59

7.3 Troubleshooting Procedures .............................................................................................61

No Power ..........................................................................................................................61

No Video ...........................................................................................................................61

System Boot Failure .........................................................................................................62

Memory Errors ..................................................................................................................62

Losing the System's Setup Conguration .........................................................................62

If the System Becomes Unstable ......................................................................................62

7.4 BIOS Error Beep (POST) Codes .......................................................................................64

Additional BIOS POST Codes ..........................................................................................64

7.5 Crash Dump Using BMC .....................................................................................................65

7.6 UEFI BIOS Recovery .........................................................................................................66

Overview ...........................................................................................................................66

Recovering the UEFI BIOS Image ....................................................................................66

Recovering the Main BIOS Block with a USB Device ......................................................66

7.7 CMOS Clear .......................................................................................................................71

7.8 Where to Get Replacement Components ..........................................................................72

7.9 Reporting an Issue .............................................................................................................72

Technical Support Procedures ..........................................................................................72

Returning Merchandise for Service ...................................................................................72

Vendor Support Filing System ..........................................................................................73

7.10 Feedback ...........................................................................................................................73

7.11 Contacting Supermicro .......................................................................................................74

Appendix A Standardized Warning Statements for AC Systems

Appendix B System Specications

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