Supermicro SuperServer AS-3015MR-H10TNR handleiding

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Handleiding

Chapter 7: Troubleshooting and Support

System Boot Failure

If the system does not display POST (Power-On-Self-Test) or does not respond after the

power is turned on, check the following:

Turn on the system with only one DIMM module installed. If the system boots, check for bad

DIMM modules or slots by following the Memory Errors Troubleshooting procedure below.

Memory Errors

1. Make sure that the DIMM modules are properly and fully installed.

2. Conrm that you are using the correct memory. Also, it is recommended that you use the

same memory type and speed for all DIMMs in the system. See Section 3.3 for memory

details.

3. Check for bad DIMM modules or slots by swapping modules between slots and noting the

results.

4. Check the power supply voltage 115V/230V switch.

Losing the System's Setup Conguration

1. Always replace power supplies with the exact same model that came with the system. A

poor quality power supply may cause the system to lose the CMOS setup conguration.

2. The battery on your motherboard may be old. Check to verify that it still supplies

approximately 3VDC. If it does not, replace it with a new one.

3. If the above steps do not x the setup conguration problem, contact your vendor for repairs.

When the System Becomes Unstable

If the system becomes unstable during or after OS installation, check the following:

1. CPU/BIOS support: Make sure that your CPU is supported and that you have the latest

BIOS installed in your system.

2. Memory support: Make sure that the memory modules are supported by testing the modules

using memtest86 or a similar utility.

Note: Refer to the product page on our website at http://www.supermicro.com for memory

and CPU support and updates.

3. HDD support: Make sure that all storage drives work properly. Replace any bad drives

with good ones.

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