Supermicro SuperBlade SBI-621E-1NE34 handleiding

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Handleiding

Contents Contents

Contacting Supermicro

Headquarters

Address: Super Micro Computer, Inc.

980 Rock Ave.

San Jose, CA 95131 U.S.A.

Tel: +1 (408) 503-8000

Fax: +1 (408) 503-8008

Email: marketing@supermicro.com (General Information)

Sales-USA@supermicro.com (Sales Inquiries)

Government_Sales-USA@supermicro.com (Gov. Sales Inquiries)

support@supermicro.com (Technical Support)

RMA@supermicro.com (RMA Support)

Webmaster@supermicro.com (Webmaster)

Website: www.supermicro.com

Europe

Address: Super Micro Computer B.V.

Het Sterrenbeeld 28, 5215 ML

's-Hertogenbosch, The Netherlands

Tel: +31 (0) 73-6400390

Fax: +31 (0) 73-6416525

Email: Sales_Europe@supermicro.com (Sales Inquiries)

Support_Europe@supermicro.com (Technical Support)

RMA_Europe@supermicro.com (RMA Support)

Website: www.supermicro.nl

Asia-Pacic

Address: Super Micro Computer, Inc.

3F, No. 150, Jian 1st Rd.

Zhonghe Dist., New Taipei City 235

Taiwan (R.O.C)

Tel: +886-(2) 8226-3990

Fax: +886-(2) 8226-3992

Email: Sales-Asia@supermicro.com.tw (Sales Inquiries)

Support@supermicro.com.tw (Technical Support)

RMA@supermicro.com.tw (RMA Support)

Website: www.supermicro.com.tw

Chapter 6 Troubleshooting and Support

6.1 Information Resources ........................................................................................................67

Website .............................................................................................................................67

Direct Links for the SBI-621E-1NE34/38 System ..........................................................67

Direct Links for General Support and Information .......................................................67

6.2 BMC Interface .....................................................................................................................68

6.3 Troubleshooting Procedures .............................................................................................69

General Technique ............................................................................................................69

No Power ..........................................................................................................................69

No Video ...........................................................................................................................69

System Boot Failure .........................................................................................................70

Memory Errors ..................................................................................................................70

Losing the System Setup Conguration ...........................................................................70

When the System Becomes Unstable ..............................................................................70

6.4 Crash Dump Using the BMC Dashboard ............................................................................72

6.5 UEFI BIOS Recovery .........................................................................................................73

Overview ...........................................................................................................................73

Recovering the UEFI BIOS Image ....................................................................................73

Recovering the Main BIOS Block with a USB Device ......................................................73

6.6 CMOS Clear .......................................................................................................................78

6.7 BMC Reset .........................................................................................................................78

6.8 Where to Get Replacement Components ..........................................................................79

6.9 Reporting an Issue .............................................................................................................79

Technical Support Procedures ..........................................................................................79

Returning Merchandise for Service ...................................................................................79

Vendor Support Filing System ..........................................................................................80

6.10 Feedback ...........................................................................................................................80

6.11 Contacting Supermicro ......................................................................................................81

Appendix A BIOS POST Codes

Appendix B Standardized Warning Statements for AC Systems

Appendix C Specications and Compliance

Bekijk gratis de handleiding van Supermicro SuperBlade SBI-621E-1NE34, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.