Sony PES-C10 handleiding
Handleiding
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108
Troubleshooting
If the system does not operate properly, check the following items before concluding a failure
has occurred.
Symptom Cause Solution
Vision
Exchange on a
computer fails
to start after
installing Pod
PC Software.
The version of Intel
Graphics Driver on
the computer on
which Pod PC
Software is installed
is old.
(Version lower than
21.20.16.4627)
(If the user has not changed the location when Pod
PC Software is installed)
Check that the “Intel Graphic Driver should be
21.20.16.4627” log is not in the VisionPresenter.log
file in the following folder.
C:\Users\username\AppData\Local\Sony\
CollaborationSystemClient\Logs
If the log exists, update the Intel Graphics Driver to
version 21.20.16.4627 or later.
To update the version, check the documentation that
came with the computer, the Microsoft website, the
Intel website, or contact the computer manufacturer.
The computer on
which Pod PC
Software is installed
does not meet the
required
specifications.
Use a Pod or Pod server that meets the specifications
listed in “Required specifications” (page 58) in the
“Required/Recommended Specifications of Items
Available Separately” section.
The main unit
or Pod is not
responding.
A system backup is
in progress.
Press and hold the power button to turn off the
device, then turn it on again.
If the problem occurs frequently, make a record,
including video, photos, logs, date and time of
occurrence, and details of the reproduction
procedure, and consult your service representative.
The video on
the Home
screen freezes
when the unit is
turned on 10
minutes after
turning the unit
off.
Video playback is
hanging.
For Sony BRAVIA displays, set [Settings] >
[Network] > [Home Network Setup] > [IP control] >
[Simple IP control] to “ON” to avoid this problem.
For other displays, reboot the system.
Bekijk gratis de handleiding van Sony PES-C10, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Sony |
| Model | PES-C10 |
| Categorie | Niet gecategoriseerd |
| Taal | Nederlands |
| Grootte | 9821 MB |
Caratteristiche Prodotto
| Aantal licenties | 1 licentie(s) |
