Shark PowerDetect RV2800YEUK handleiding
Handleiding
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sharkclean.eu
WI-FI TROUBLESHOOTING
What should I do if my Shark® robot won't connect to Wi-Fi or loses Wi-Fi connectivity?
If you are an iOS user and recently upgraded to iOS 14, you need to enable local network access on your
phonefor the SharkClean app. Please take the following steps to enable.
• Go to your phone settings --> Select Privacy--> Select Local Network --> Toggle SharkClean on, then try
connecting again.
Other troubleshooting steps:
• Ensure your phone is connected to your home Wi-Fi network before trying to connect your robot.
• Typical home Wi-Fi networks support both 2.4 GHz and 5 GHz. Ensure you are connected to a 2.4 GHz
network when you enter your username and password.
• Ensure your robot is turned on and you hear an audio prompt. Do not use a VPN or a proxy server. Ensure
Wi-Fi isolation is turned o on the router.
Note: Shark® robot vacuums cannot connect to 5GHz band.
There may be instances where your Shark robot loses connectivity while operating, due to a weak Wi-Fi
signal, or entering a zone that blocks Wi-Fi. In such cases:
• Turn o the robot.
• Wait 10 seconds, then turn the power back on and wait for the voice prompt.
• Power o your phone, wait 30 seconds, and power back on.
• Open Wi-Fi settings on your phone, find the Shark network, then select Forget Network.
• Reopen the SharkClean app and retry the connection process.
It is normal for your robot to temporarily lose connectivity when it goes under furniture or moves far from
your router. Your Shark robot will automatically reconnect to Wi-Fi.
• If the robot does not reconnect on its own, remove the unit from the base.
• Power the robot o, wait 10 seconds, and place it back on the base.
ENGLISH
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Productinformatie
| Merk | Shark |
| Model | PowerDetect RV2800YEUK |
| Categorie | Stofzuiger |
| Taal | Nederlands |
| Grootte | 4136 MB |
