Samsung UN49K6500AF handleiding

Handleiding

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5. Troubleshooting and Maintenance

Troubleshooting

IftheTVseemstohaveaproblem,rstreviewthislistofpossibleproblemsandsolutions.Alternatively,reviewthe

TroubleshootingSectioninthee-Manual.Ifnoneofthetroubleshootingtipsapply,visitwww.samsung.com/support

orcallSamsungCustomerService.

N Fordetailedinformationontroubleshooting,watchthetroubleshootingvideosatwww.samsung.com/spsn.

N ThisTFTLEDpanelismadeupofsubpixelswhichrequiresophisticatedtechnologytoproduce.Theremaybe,how-

ever,afewbrightordarkpixelsonthescreen.Thesepixelswillhavenoimpactontheperformanceoftheproduct.

N TokeepyourTVinoptimumcondition,upgradetothelatestsoftware.UsetheUpdate noworAuto Updatefunctions

ontheTV'smenu( > Settings>Support>Software Update>Update noworAuto Update).

The TV won’t turn on.

• MakesurethattheACpowercordissecurelypluggedintotheTVandthewalloutlet.

• MakesurethatthewalloutletisworkingandthepowerindicatorontheTVislitandglowingasolidred.

• TrypressingthePowerbuttonontheTVtomakesurethattheproblemisnotwiththeremotecontrol.IftheTVturns

on,referto“Remotecontroldoesnotwork”below.

There is no picture/video/sound or distorted picture/video/sound from an external device

or “Weak or No Signal” is displayed on the TV or cannot nd channel.

• Makesuretheconnectiontothedeviceiscorrectandthatallcablesarefullyinserted.

• RemoveandreconnectallcablesconnectedtotheTVandtheexternaldevices.Trynewcablesifpossible.

• Conrmthatthecorrectinputsourcehasbeenselected( >Source).

•

PerformaTVselfdiagnosistodetermineiftheproblemiscausedbytheTVorthedevice( > Settings>Support

>Self Diagnosis>Start Picture TestorStart Sound Test).

•

Ifthetestresultsarenormal,reboottheconnecteddevicesbyunpluggingeachdevice'spowercordandthenplug-

gingitinagain.Iftheissuepersists,refertotheconnectionguideintheusermanualoftheconnecteddevice.

• IftheTVisnotconnectedtoacableorsatellitebox,runAuto Programtosearchforchannels( > Settings>

Broadcasting>Auto Program).

The remote control does not work.

• CheckifthepowerindicatorontheTVblinkswhenyoupresstheremote'sPowerbutton.Ifitdoesnot,replacethe

remotecontrol'sbatteries.

• Makesurethatthebatteriesareinstalledwiththeirpoles(+/–)inthecorrectdirection.

• TrypointingtheremotedirectlyattheTVfrom5ft.to6ft.(1.5~1.8m)away.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the vol-

ume.

• ProgramthecableorsatelliteboxremotecontroltooperatetheTV.Refertothecableorsatelliteboxusermanual

fortheSAMSUNGTVcode.

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Bekijk gratis de handleiding van Samsung UN49K6500AF, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.

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