Handleiding
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165 The TV is not receiving all channels.
165
The subtitles are not provided on a digital channel.
165
Broadcasting is deactivated.
External Device Connectivity Issues
166
The "Mode Not Supported" message appears.
166
The video is OK but there is no audio.
166 I want to connect to a PC and mobile device via screen
mirroring.
167
No screen appears when connecting the TV to an external
device.
167 I want to connect to a Bluetooth speaker.
167 The PC screen does not appear or it ickers.
Network Issues
168
Wireless network connection failed. Unable to connect to a
wireless access point. Unable to connect to the network.
168 Wired network connection failed.
168 Connected to a local network, but not to the Internet.
Anynet+ (HDMI-CEC) Issues
169
What is Anynet+?
169
Anynet+ does not work. The connected device is not
displayed.
169 I want to start Anynet+. I also want the connected devices to
turn on when the TV is turned on.
170 I want to exit Anynet+. It is inconvenient to turn on other
devices because the TV also turns on. It is inconvenient
because the connected devices (e.g. set-top box) turn off
together.
170
The message "Connecting to Anynet+ device..." or
"Disconnecting from Anynet+ device" appears on the screen.
170 The Anynet+ device won't play.
Remote Control Issues
171 The remote control does not work.
171 External devices cannot be operated with the TV remote
control.
Recording Issues
172
The Timeshift or recording function cannot be used.
172
Cannot record videos received from an external device.
172 The "Format Device" message appears when the Timeshift
or recording function is used.
172
The recorded les on the TV are not played back on a PC.
Apps
173 I cannot nd the app I want.
173 I launched an app, but it's in a different language. How can I
change the language?
173 The app does not work properly. Its image quality is poor.
173 The Smart Hub Home Screen keeps appearing whenever you
turn on the TV.
Media Files
174
Some les are interrupted during playback.
174
Some les can't be played.
Voice Assistant Issues
175 The microphone is off.
175 Bixby answers although I did not call it.
175 I spoke "三星小贝" but Bixby does not answer.
175
Voice recognition does not work with the Samsung Smart
Remote unlike other features. There is no response even if
the Voice Assistant button is pressed.
176 During voice recognition, the heavy load message appears
and the function does not work.
176 I want to see weather information of the desired area.
Other issues
177
The TV is hot.
177
The TV smells like plastic.
177
The settings are lost after 5 minutes or every time the TV is
turned off.
177 The TV is tilted to the side.
177 The stand is wobbly or crooked.
178 I want to know how to attach and remove the TV stand.
178 A POP (TV’s internal banner ad) appears on the screen.
178 The TV is making a popping noise.
178 The TV is making a humming noise.
Diagnosing TV operational issues
179 Self Diagnosis
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Productinformatie
| Merk | Samsung |
| Model | UA65ZU8300J |
| Categorie | Televisie |
| Taal | Nederlands |
| Grootte | 19546 MB |
