Handleiding
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External Device Connectivity Issues
163 The "Mode Not Supported" message appears.
163
The video is OK but there is no audio.
163 I want to connect to a PC and mobile device via screen
mirroring.
164 Proper operation cannot be guaranteed if this is lined and
used through an external USB hub.
164
No screen appears when connecting the Product to an
external device.
164 I want to connect to a Bluetooth speaker.
165 The PC screen does not appear or it ickers.
165 The computer does not wake up through Wake PC.
165
A special key on the keyboard or mouse is entered
automatically.
166
The displayed image size does not t the screen, the image
colors are blurred, or the text does not appear clear.
166 A computer has been connected, but the Expert Settings
option is grayed out.
166
I want the Product screen to turn off immediately when the
connected external device turns off.
Network Issues
167 Wireless network connection failed. Unable to connect to a
wireless access point. Unable to connect to the network.
167
Wired network connection failed.
167
Connected to a local network, but not to the Internet.
Anynet+ (HDMI-CEC) Issues
168 What is Anynet+?
168 Anynet+ does not work. The connected device is not
displayed.
169 I want to start Anynet+. I also want the connected devices to
turn on when the Product is turned on.
169 I want to exit Anynet+. It is inconvenient to turn on other
devices because the Product also turns on. It is inconvenient
because the connected devices (e.g. set-top box) turn off
together.
169
The message "Connecting to Anynet+ device..." or
"Disconnecting from Anynet+ device" appears on the screen.
169
The Anynet+ device won't play.
Remote Control Issues
170 The remote control does not work.
170 External devices cannot be operated with the Product
remote control.
170
When I turn on the product with the remote control, another
device is also turned on.
Apps
171
I cannot nd the app I want.
171
I launched an app, but it's in a different language. How can I
change the language?
171 The app does not work properly. Its image quality is poor.
171 The Smart Hub Home Screen keeps appearing whenever you
turn on the Product.
Media Files
172 Some les are interrupted during playback.
172
Some les can't be played.
Voice Assistant Issues
173 The microphone is off.
173
The voice commands do not work well.
173
Bixby/Alexa answers although I did not call it.
174
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
174
Voice recognition does not work with the Samsung Smart
Remote unlike other features. There is no response even if
the Voice Assistant button is pressed.
175 During voice recognition, the heavy load message appears
and the function does not work.
175
I want to see weather information of the desired area.
Other issues
176 The Product is hot.
176 The Product smells like plastic.
176 The settings are lost after 5 minutes or every time the
Product is turned off.
176 The Product is tilted to the side.
176 The stand is wobbly or crooked.
176 I want to know how to attach and remove the Product stand.
177 A POP (Product’s internal banner ad) appears on the screen.
177 The Product is making a popping noise.
177 The Product is making a humming noise.
177 The screen is off, but I hear noise.
Bekijk gratis de handleiding van Samsung S32DM801UN, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Samsung |
| Model | S32DM801UN |
| Categorie | Monitor |
| Taal | Nederlands |
| Grootte | 19893 MB |
