Handleiding
Je bekijkt pagina 4 van 188
160 External devices cannot be operated with the Product
remote control.
160
When I turn on the product with the remote control, another
device is also turned on.
Apps
161
I cannot nd the app I want.
161
I launched an app, but it's in a different language. How can I
change the language?
161 The app does not work properly. Its image quality is poor.
161 The Smart Hub Home Screen keeps appearing whenever you
turn on the Product.
Media Files
162 Some les are interrupted during playback.
162
Some les can't be played.
Voice Assistant Issues
163 The microphone is off.
163
The voice commands do not work well.
163
Bixby/Alexa answers although I did not call it.
164
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
164
Voice recognition does not work with the Samsung Smart
Remote unlike other features. There is no response even if
the Voice Assistant button is pressed.
165 During voice recognition, the heavy load message appears
and the function does not work.
165
I want to see weather information of the desired area.
Other issues
166 The Product is hot.
166 The Product smells like plastic.
166 The settings are lost after 5 minutes or every time the
Product is turned off.
167 The Product is tilted to the side.
167 The stand is wobbly or crooked.
167 I want to know how to attach and remove the Product stand.
168 A POP (Product’s internal banner ad) appears on the screen.
168 The Product is making a popping noise.
168 The Product is making a humming noise.
168 The screen is off, but I hear noise.
168 The Product narrates the screen events in voice-over.
169
Q & A
Diagnosing Product operational issues
170
Self Diagnosis
172 Reset Smart Hub
172 Reset picture
172 Reset sound
Getting Support
173
Finding the contact information for service
173
Getting support through Remote Management
174
Checking the Calibration Report
174 Requesting service
Bekijk gratis de handleiding van Samsung S32DM801UA, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Samsung |
| Model | S32DM801UA |
| Categorie | Monitor |
| Taal | Nederlands |
| Grootte | 18283 MB |
