Handleiding
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Channel and Broadcast Issues
238 "Weak or No Signal" displayed in TV mode or cannot nd
channel.
238 The TV is not receiving all channels.
238
The captions are not provided on a digital channel.
238 Broadcasting is deactivated.
External Device Connectivity Issues
239
The "Mode Not Supported" message appears.
239
The video is OK but there is no audio.
239
I want to connect to a PC and mobile device via screen
mirroring.
240 No screen appears when connecting the TV to an external
device.
240
I want to connect to a Bluetooth speaker.
240 The PC screen does not appear or it ickers.
Network Issues
241
Wireless network connection failed. Unable to connect to a
wireless access point. Unable to connect to the network.
241
Wired network connection failed.
241
Connected to a local network, but not to the Internet.
Wireless One Connect Issues
242 Wireless One Connect cannot be found.
244
A message appears saying "Wireless One Connect is
disconnected. when viewing content provided by an
external input source (e.g., a terrestrial broadcast service,
set-top box or game console).
244 A message appears saying "The signal strength is low.
Adjust the location of your Wireless One Connect." when
viewing content provided by an external input source (e.g., a
terrestrial broadcast service, set-top box or game console).
245
The device does not automatically connect after position
adjustment.
245
A message appears saying "Please use the enclosed
Wireless One Connect power adapter to ensure proper
functionality.
"
Anynet+ (HDMI-CEC) Issues
246 What is Anynet+?
246 Anynet+ does not work. The connected device is not
displayed.
247 I want to start Anynet+. I also want the connected devices to
turn on when the TV is turned on.
247 I want to exit Anynet+. It is inconvenient to turn on other
devices because the TV also turns on. It is inconvenient
because the connected devices (e.g. set-top box) turn off
together.
247 The message "Connecting to Anynet+ device..." or
"Disconnecting from Anynet+ device" appears on the screen.
247 The Anynet+ device won't play.
Remote Control Issues
248
The remote control does not work.
248
The mobile remote control does not work.
249
External devices cannot be operated with the TV remote
control.
Data Service
250 Why am I getting on-screen messages when I haven't
selected the Data Service option?
250 How do I hide Data Service messages?
250 How do I use the Data Service?
250
What is an interactive service and how does it work?
250
A message displays "Receiving" but no change happens.
251
Nothing appears on the screen after the Data Service is
launched.
251 What is Blur Reduction?
251 Why is the Data Service closed automatically?
Recording Issues
252
The Timeshift or recording function cannot be used.
252
Cannot record videos received from an external device or
Samsung TV Plus.
252
The "Format Device" message appears when the Timeshift
or recording function is used.
252 The recorded les on the TV are not played back on a PC.
Apps
253 I cannot nd the app I want.
253 I launched an app, but it's in a different language. How can I
change the language?
253
The app does not work properly. Its image quality is poor.
253
The Smart Hub Home Screen keeps appearing whenever you
turn on the TV.
Media Files
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Productinformatie
| Merk | Samsung |
| Model | QN55Q7FAAK |
| Categorie | Televisie |
| Taal | Nederlands |
| Grootte | 26152 MB |
