Handleiding
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Channel and Broadcast Issues
178 "Weak or No Signal" displayed in TV mode or cannot nd
channel.
178 The TV is not receiving all channels.
178
The subtitles are not provided on a digital channel.
178 Broadcasting is deactivated.
External Device Connectivity Issues
179
The "Mode Not Supported" message appears.
179
The video is OK but there is no audio.
179
I want to connect to a PC and mobile device via screen
mirroring.
180 No screen appears when connecting the TV to an external
device.
180
I want to connect to a Bluetooth speaker.
180 The PC screen does not appear or it ickers.
Network Issues
181
Wireless network connection failed. Unable to connect to a
wireless access point. Unable to connect to the network.
181
Wired network connection failed.
181
Connected to a local network, but not to the Internet.
Anynet+ (HDMI-CEC) Issues
182 What is Anynet+?
182
Anynet+ does not work. The connected device is not
displayed.
182
I want to start Anynet+. I also want the connected devices to
turn on when the TV is turned on.
183 I want to exit Anynet+. It is inconvenient to turn on other
devices because the TV also turns on. It is inconvenient
because the connected devices (e.g. set-top box) turn off
together.
183 The message "Connecting to Anynet+ device..." or
"Disconnecting from Anynet+ device" appears on the screen.
183
The Anynet+ device won't play.
Remote Control Issues
184
The remote control does not work.
184
External devices cannot be operated with the TV remote
control.
Recording Issues
185 The Timeshift or recording function cannot be used.
185
Cannot record videos received from an external device or
Samsung TV Plus.
185 The "Format Device" message appears when the Timeshift
or recording function is used.
185 The recorded les on the TV are not played back on a PC.
Apps
186
I launched an app, but it's in a different language. How can I
change the language?
186 The app does not work properly. Its image quality is poor.
186 The Smart Hub Home Screen keeps appearing whenever you
turn on the TV.
Media Files
187
Some les are interrupted during playback.
187 Some les can't be played.
Voice Assistant Issues
188
The microphone is off.
188
Bixby answers although I did not call it.
188
I spoke "三星小贝" but Bixby does not answer.
188
Voice recognition does not work with the Samsung Smart
Remote unlike other features. There is no response even if
the Voice Assistant button is pressed.
189 During voice recognition, the heavy load message appears
and the function does not work.
189
I want to see weather information of the desired area.
Other issues
190 The TV is hot.
190 The TV smells like plastic.
190 The settings are lost after 5 minutes or every time the TV is
turned off.
190 The TV is tilted to the side.
191 The stand is wobbly or crooked.
191 A POP (TV’s internal banner ad) appears on the screen.
191 The TV is making a popping noise.
191 The TV is making a humming noise.
191 The TV narrates the screen events in voice-over.
Diagnosing TV operational issues
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Productinformatie
| Merk | Samsung |
| Model | QA75Q80BAJ |
| Categorie | Televisie |
| Taal | Nederlands |
| Grootte | 30549 MB |
