Handleiding
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Voice Assistant Issues
When the Voice Assistant or Bixby functions aren't working, these steps may help resolve the problem.
The microphone is off.
Turn on the microphone switch at the bottom of the TV. Each time the switch is turned on or off, the screen displays
a pop-up window showing whether the microphone is turned on or off.
If the microphone is turned off, all voice recognition features and some sound features involving the microphone do not
work.
The position and appearance of the microphone switch may differ depending on the model.
Bixby answers although I did not call it.
The TV may recognise an ambient noise or everyday conversation as a call to Bixby.
Turn off the Voice Wake-up function or set the Wake-up Sensitivity to Low.
• Explore Now Settings Voice Wake-up
I spoke "三星小贝" but Bixby does not answer.
When the distance to the TV is within 3 to 4 m, optimal performance is provided. Please look at your TV screen and
speak.
Turn on the Voice Wake-up function.
•
Explore Now Settings Voice Wake-up
Voice recognition does not work with the Samsung Smart Remote unlike
other features. There is no response even if the Voice Assistant button is
pressed.
The connection between the remote control and the TV may be lost. Try pairing the remote control with the TV.
Point the Samsung Smart Remote at the front of the TV, and then press and hold the and buttons
simultaneously for 3 seconds or more.
Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.
• Charge the remote control by using the USB port (C-type) on the bottom, or turn over the remote to expose the
solar cell.
– You can check remaining battery of Samsung Smart Remote with solar cell in
Menu Settings
All Settings General & Privacy Power and Energy Saving Available Remote Battery. Try Now
This function may not be supported depending on the model.
• If the remote control has batteries, replace them with new ones.
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Productinformatie
| Merk | Samsung |
| Model | QA75Q80BAJ |
| Categorie | Televisie |
| Taal | Nederlands |
| Grootte | 30549 MB |
