Handleiding
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Channel and Broadcast Issues
237 "Weak or No Signal" displayed in TV mode or cannot nd
channel.
237 The TV is not receiving all channels.
237
The subtitles are not provided on a digital channel.
237 Broadcasting is deactivated.
External Device Connectivity Issues
238
The "Mode Not Supported" message appears.
238
The video is OK but there is no audio.
238
I want to connect to a PC and mobile device via screen
mirroring.
239 No screen appears when connecting the TV to an external
device.
239
I want to connect to a Bluetooth speaker.
239 The PC screen does not appear or it ickers.
Network Issues
240
Wireless network connection failed. Unable to connect to a
wireless access point. Unable to connect to the network.
240
Wired network connection failed.
240
Connected to a local network, but not to the Internet.
Wireless One Connect Issues
241 Wireless One Connect cannot be found.
242
A message appears saying "Wireless One Connect is
disconnected. when viewing content provided by an
external input source (e.g., a terrestrial broadcast service,
set-top box or game console).
242 A message appears saying "The signal strength is low.
Adjust the location of your Wireless One Connect." when
viewing content provided by an external input source (e.g., a
terrestrial broadcast service, set-top box or game console).
243
The device does not automatically connect after position
adjustment.
243
A message appears saying "Please use the enclosed
Wireless One Connect power adapter to ensure proper
functionality."
Anynet+ (HDMI-CEC) Issues
244 What is Anynet+?
244 Anynet+ does not work. The connected device is not
displayed.
244 I want to start Anynet+. I also want the connected devices to
turn on when the TV is turned on.
245 I want to exit Anynet+. It is inconvenient to turn on other
devices because the TV also turns on. It is inconvenient
because the connected devices (e.g. set-top box) turn off
together.
245 The message "Connecting to Anynet+ device..." or
"Disconnecting from Anynet+ device" appears on the screen.
245 The Anynet+ device won't play.
Remote Control Issues
246
The remote control does not work.
247
The mobile remote control does not work.
247
External devices cannot be operated with the TV remote
control.
Recording Issues
248 The Timeshift or recording function cannot be used.
248 Cannot record videos received from an external device or
Samsung TV Plus.
248 The "Format Device" message appears when the Timeshift
or recording function is used.
248
The recorded les on the TV are not played back on a PC.
Apps
249 I cannot nd the app I want.
249 I launched an app, but it's in a different language. How can I
change the language?
249
The app does not work properly. Its image quality is poor.
249
The Smart Hub Home Screen keeps appearing whenever you
turn on the TV.
Media Files
250 Some les are interrupted during playback.
250 Some les can't be played.
Voice Assistant Issues
251
The microphone is off.
251
The voice commands do not work well.
251
Bixby/Alexa answers although I did not call it.
252
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
252
Voice recognition does not work with the Samsung Smart
Remote unlike other features. There is no response even if
the Voice Assistant button is pressed.
252 During voice recognition, the heavy load message appears
and the function does not work.
Bekijk gratis de handleiding van Samsung QA50QN90FAK, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Samsung |
| Model | QA50QN90FAK |
| Categorie | Televisie |
| Taal | Nederlands |
| Grootte | 25385 MB |
