Handleiding
Je bekijkt pagina 25 van 28
English 25English 25
Troubleshooting
Troubleshooting
If you suspect there is a failure while using the product, check the following before requesting
service from the service center. When you request service, you will be charged for the visit and
diagnosing the symptoms even if the product is not broken.
CAUTION
If you require repairs, disconnect the power cord immediately and contact the service
center.
• Model number and serial number (find by removing the filter, listed inside product)
• Product warranty details
• Explanation of the problem
General
Problem Cause Action
It's not working.
Is the power being supplied
like normal?
Please check if there is a power
outage.
Please unplug and plug in the
power cord.
Is there any moisture on the
exterior of the product?
Please remove moisture from the
product.
Are there any foreign
substances on the exterior of
the product?
Please wipe off the foreign
substance.
Hood Operation
Problem Cause Action
The hood's
mode changes
automatically.
Is it working in smart mode?
Smart mode automatically
operates in the High, Medium, and
Low modes depending on the air
quality.
The hood's wind
strength is weak.
Is there a lot of foreign matter
in the filter?
Wipe off the filter with a neutral
detergent in lukewarm water.
Information codes
Code Description Action
C121
Temperature sensor is
not working
Press the POWER
button to restart the
product.
If the problem persists, disconnect the power
plug for more than 30 seconds.
Allow the product to cool and restart it.
If it is not resolved, please contact a Samsung
Electronics Service Center.
C154
Main PBA communication
is not working with
Inverter PBA
C162
Only occurs when
EEPROM Read or Write
is not working.
C163
If you need to check the
option code
C203
Inverter PBA
communication is not
working with Main PBA
C446
BLDC Motor or Inverter
PBA is not working
Press the POWER
button to restart the
product.
If the problem persists, disconnect the power
plug for more than 30 seconds.
Allow the product to cool and restart it.
If it is not resolved, please contact a Samsung
Electronics Service Center.
C447
C455
C478
C486
C489
C493
C496
C499
C654
Electric Damper is not
working
Reconnect Electric damper and check any
foreign matter is on the damper.
Bekijk gratis de handleiding van Samsung NK36CB665WBG, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Samsung |
| Model | NK36CB665WBG |
| Categorie | Afzuigkap |
| Taal | Nederlands |
| Grootte | 3811 MB |
