Handleiding
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273 I want to exit Anynet+. It is inconvenient to turn on other
devices because the TV also turns on. It is inconvenient
because the connected devices (e.g. set-top box) turn off
together.
273 The message "Connecting to Anynet+ device..." or
"Disconnecting from Anynet+ device" appears on the screen.
273 The Anynet+ device won't play.
Remote Control Issues
274
The remote control does not work.
274
The mobile remote control does not work.
275
External devices cannot be operated with the TV remote
control.
Recording Issues
276 The Timeshift or recording function cannot be used.
276 Cannot record videos received from an external device or
Samsung TV Plus.
276 The "Format Device" message appears when the Timeshift
or recording function is used.
276
The recorded les on the TV are not played back on a PC.
Apps
277 I cannot nd the app I want.
277 I launched an app, but it's in a different language. How can I
change the language?
277
The app does not work properly. Its image quality is poor.
277
The Smart Hub Home Screen keeps appearing whenever you
turn on the
TV.
Media Files
278 Some les are interrupted during playback.
278 Some les can't be played.
Voice Assistant Issues
279
The microphone is off.
279
The voice commands do not work well.
279
Bixby/Alexa answers although I did not call it.
280
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
280
Voice recognition does not work with the Samsung Smart
Remote unlike other features. There is no response even if
the
Voice Assistant button is pressed.
281 During voice recognition, the heavy load message appears
and the function does not work.
281 I want to see weather information of the desired area.
Other issues
282 Caring for the TV
282
The TV is hot.
282 The TV smells like plastic.
282 The settings are lost after 5 minutes or every time the TV is
turned off.
283
The TV is tilted to the side.
283
The stand is wobbly or crooked.
283
I want to know how to attach and remove the TV stand.
284 A POP (TV’s internal banner ad) appears on the screen.
284 The screen is off, but I hear noise.
284 The TV is making a popping noise.
284 The TV is making a humming noise.
285 The TV narrates the screen events in voice-over.
Diagnosing TV operational issues
286
Self Diagnosis
287 Cannot select Broadcast Signal in Self Diagnosis.
288 Reset Smart Hub
288 Reset picture
288 Reset sound
Getting Support
289
Getting support through Remote Management
289
Finding the contact information for service
289
Requesting service
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Productinformatie
| Merk | Samsung |
| Model | GQ50QN92FAT |
| Categorie | Televisie |
| Taal | Nederlands |
| Grootte | 27775 MB |
