Handleiding
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Troubleshooting
Picture Issues
252
The screen is ashing or has become dark
253 The picture is not bright, or the picture colours do not look
clear
254 The picture colours are black and white or do not look the
way they should look
254 The TV automatically turns off by itself
255 TV cannot be turned off.
255 Unable to power on
255 The TV remains on or does not turn on automatically.
256
Unable to nd a Channel
256 The TV image does not look as good as it did in the store.
256 Displayed video looks blurry
257 The picture is distorted.
257 There is a dotted line on the edge of the screen.
257
The picture won’t display in full screen.
257
The Subtitle function in the TV menu is deactivated.
258
Subtitles appear on the TV screen.
258
The HDR of the connected external device turns off.
Sound and Noise Issues
259 How can I connect an audio device to the TV?
259 There is no sound or the sound is too low at maximum
volume.
259
The picture is good but there is no sound.
260
HDMI (eARC/ARC) is connected, and there is no sound.
260
The speakers are making an odd sound.
260
The sound is interrupted.
261
Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
261 The TV audio is not being played through the Soundbar or
A/V receiver.
261 The sound is not heard clearly.
262 The volume of the external device cannot be adjusted.
262 I want to turn the TV and audio device off and on at the
same time.
Channel and Broadcast Issues
263 "Weak or No Signal" displayed in TV mode or cannot nd
channel.
263 The TV is not receiving all channels.
264
The subtitles are not provided on a digital channel.
264 Broadcasting is deactivated.
External Device Connectivity Issues
265
The "Mode Not Supported" message appears.
265
The video is OK but there is no audio.
265
I want to connect to a PC and mobile device via screen
mirroring.
266 No screen appears when connecting the TV to an external
device.
266
I want to connect to a Bluetooth speaker.
266 The PC screen does not appear or it ickers.
Network Issues
267
Wireless network connection failed. Unable to connect to a
wireless access point. Unable to connect to the network.
267
Wired network connection failed.
267
Connected to a local network, but not to the Internet.
Wireless One Connect Issues
268 Wireless One Connect cannot be found.
270
A message appears saying "Wireless One Connect is
disconnected. when viewing content provided by an
external input source (e.g., a terrestrial broadcast service,
set-top box or game console).
270 A message appears saying "The signal strength is low.
Adjust the location of your Wireless One Connect." when
viewing content provided by an external input source (e.g., a
terrestrial broadcast service, set-top box or game console).
271
The device does not automatically connect after position
adjustment.
271
A message appears saying "Please use the enclosed
Wireless One Connect power adapter to ensure proper
functionality.
"
Anynet+ (HDMI-CEC) Issues
272 What is Anynet+?
272 Anynet+ does not work. The connected device is not
displayed.
272 I want to start Anynet+. I also want the connected devices to
turn on when the TV is turned on.
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Productinformatie
| Merk | Samsung |
| Model | GQ43QN93FAT |
| Categorie | Televisie |
| Taal | Nederlands |
| Grootte | 27775 MB |
