Promise Technology VESS A7800 Handleiding (108 Pagina's)

Handleiding

Subsystem Informaon - Save Service Report

86

How to Save a ServIce report

A ServiceReportisadetailedreportcoveringthecongurationandstatusofallcomponentsinyourRAID

system.Asupporttechnicianoreldengineermightrequestaservicereportforthepurposeofdiagnosisand

troubleshooting.

Tosaveasystemcongurationle:

1. Click on the Subsystem icon (IP address and device name) in Tree View to open the Subsystem

Information display.

2. Click the Save

button in the Save System Service Report row of the information display.

Information for the report is gathered and compiled. This action takes up to a few minutes, depending on

the size of your RAID system.

3. DeterminewhereyouwanttostoretheleontheHostPC,thenclicktheSave button in the pop-up

menu.

ThereportsavestoyourHostPCasacompressedHTMLle.

4. Double-clickthedownloadedletodecompressit.

5. Double-click the report to open it in your default browser.

Onceyouhavetheservicereportle,youcanemailittoaTechnicalSupportrepresentative.

TroubleshootingVess A7000 Series Storage Appliance for Video Surveillance

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