Promise Technology VESS A3340S Handleiding (243 Pagina's)

Handleiding

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Your Responsibilities

You are responsible for determining whether the product is appropriate for your use and will interface with your

equipment without malfunction or damage. You are also responsible for backing up your data before installing

any product and for regularly backing up your data after installing the product. PROMISE is not liable for any

damage to equipment or data loss resulting from the use of any product.

Returning the Product For Repair

If you suspect a product is not working properly, or if you have any questions about your product, contact our

Technical Support staff, and be ready to provide the following information:

• Product model and serial number (required)

• Return shipping address

• Daytime phone number

• Description of the problem

• Copy of the original purchase invoice

The technician helps you determine whether the product requires repair. If the product needs repair, the

technician issues an RMA (Return Merchandise Authorization) number.

Important

Obtain an RMA number from Technical Support before you return the

product and write the RMA number on the label. The RMA number is

essential for tracking your product and providing the proper service.

Return ONLY the specic product covered by the warranty. Do not ship cables, manuals, CDs, etc.

USA and

Canada:

PROMISE Technology, Inc.

Customer Service Dept.

Attn.: RMA # ______

47654 Kato Road

Fremont, CA 94538

Other

Countries:

Return the product to your dealer or retailer.

Contact them for instructions before shipping the product.

You must follow the packaging guidelines for returning products:

• Use the original shipping carton and packaging

• Include a summary of the product’s problem(s)

• Write an attention line on the box with the RMA number

• Include a copy of your proof of purchase

You are responsible for the cost of insurance and shipment of the product to PROMISE. Note that damage

incurred due to improper transport or packaging is not covered under the Limited Warranty.

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Bekijk gratis de handleiding van Promise Technology VESS A3340S, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.