Promise Technology VESS A3340S Handleiding (243 Pagina's)

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TroubleshootingVess A3340s / Vess A3340d / Vess A3340 PoE

How to Save a Service Report

A Service Report is a detailed report covering the conguration and status of all

components in your RAID system. A support technician or eld engineer might request a

service report for the purpose of diagnosis and troubleshooting.

To save a system conguration le:

1. Click on the Subsystem icon (IP address and device name) in Tree View to open

the Subsystem Information display.

2. Click the Save button in the Save System Service Report row of the information

display.

Information for the report is gathered and compiled. This action takes up to a few

minutes, depending on the size of your RAID system.

3. Determine where you want to store the le on the Host PC, then click the Save

button in the pop-up menu.

The report saves to your Host PC as a compressed HTML le.

4. Double-click the downloaded le to decompress it.

5. Double-click the report to open it in your default browser.

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