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24
9. Customer care and
warranty
9.1 Philips’ Flat Panel Displays
Pixel Defect Policy
Philips strives to deliver the highest quality
products. We use some of the industry's
most advanced manufacturing processes
and practice stringent quality control.
However, pixel or sub-pixel defects on
the TFT Monitor panels used in at panel
monitors are sometimes unavoidable.
No manufacturer can guarantee that all
panels will be free from pixel defects, but
Philips guarantees that any monitor with
an unacceptable number of defects will be
repaired and/or replaced under warranty.
This notice explains the dierent types
of pixel defects and denes acceptable
defect levels for each type. To qualify for
repair or replacement under warranty, the
number of pixel defects on a TFT Monitor
panel must exceed these acceptable levels.
For example, no more than 0.0004%
of the sub-pixels on a monitor may be
defective. Furthermore, Philips sets even
higher quality standards for certain types
or combinations of pixel defects that are
more noticeable than others. This policy is
valid worldwide.
subpixel
pixel
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub-pixels in the primary colors of
red, green, and blue. Many pixels together
form an image. When all the sub-pixels of
a pixel are lit, the three colored sub-pixels
together appear as a single white pixel.
When all are dark, the three colored sub-
pixels together appear as a single black
pixel. Other combinations of lit and dark
sub-pixels appear as single pixels of other
colors.
Types of Pixel Defects
Pixel and sub-pixel defects appear on the
screen in dierent ways. There are two
categories of pixel defects and several
types of sub-pixel defects within each
category.
Bright Dot Defects
Bright dot defects appear as pixels or sub-
pixels that are always lit or 'on'. Meaning,
a bright dot is a sub-pixel that stands out
on the screen when the monitor displays
a dark pattern. There are three types of
bright dot defects: One lit red, green, or
blue sub-pixel.
One lit red, green or blue sub pixel.
Two adjacent lit sub-pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Bekijk gratis de handleiding van Philips 24B2N4200, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Philips |
| Model | 24B2N4200 |
| Categorie | Monitor |
| Taal | Nederlands |
| Grootte | 3661 MB |







