PAG Mini link MPL150 handleiding

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Handleiding

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21
11. Servicing
11.1 Assemblies that are external to the cell-pack enclosure can be
replaced by customers in the event of damage. Parts and
instructions can be obtained from PAG Ltd. or from an authorised
PAG Service Centre (listed at the end of this section).
11.2 Customers should not attempt to open the battery case for repair
or any other purpose. Unauthorised servicing invalidates the
battery warranty and its air safety status (IATA).
If a fault develops, please contact your nearest PAG Service
Centre to receive a fault diagnosis, which can be carried out over
the phone, via a video call or via email.
Batteries that require further analysis must be returned to your
nearest PAG Service Centre. Li-Ion batteries are classified as
dangerous goods and cannot be returned without prior contact.
Please provide the serial numbers of the batteries you are
returning for servicing in advance.
For an initial period, a Mini PAGlink battery may need to be
returned to the UK Service Department for repair. After
investigation, it will be classified as either: a warranty repair
(WR), a chargeable repair (CR), or beyond economic repair
(BER). This will be communicated to the customer in a service
report, along with an estimate of the cost of repair, before any
work is undertaken.
It is PAG's policy to repair its batteries, in keeping with ‘the right to
repair’, unless it is uneconomic for the customer to do so.
Circumstances that make a battery beyond economic repair
include physical damage to the cells or a combination of low
battery capacity and a damaged case. In these circumstances
the cost of the repair would be better put towards a new battery.
If the battery is BER and you would like it returned, you must
communicate this to the PAG Service Centre. If possible,
batteries should be marked with a sticker that says “to be
returned to the customer” before they are sent for servicing.
If the battery is BER and there is no indication that it should be
returned, PAG will ask the customer when it submits the servicing
report.
If PAG does not receive instruction from the customer after 6
months from the date of the report, the battery will be sent for
recycling.
Please be aware that PAG is only able to return batteries that are
legally safe for shipping. Batteries that have damaged cases as a
result of being dropped, water-damaged batteries and batteries
that have damaged cells cannot be returned.

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Productinformatie

MerkPAG
ModelMini link MPL150
CategorieNiet gecategoriseerd
TaalNederlands
Grootte2875 MB