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Cleaning and servicing en
15.5 Software update
Your appliance's software can be updated using the
software update function, e.g. for the purposes of optim-
isation, troubleshooting or security updates.
To do this, you must be a registered HomeCon-
nectuser, have installed the app on your mobile device
and be connected to the HomeConnectserver.
As soon as a software update is available, you will be
informed via the HomeConnectapp and will be able to
start the software update via the app. Once the update
has been successfully downloaded, you can start in-
stalling it via the HomeConnectapp if you are in your
home network (Wi-Fi). The HomeConnectapp informs
you once installation is successful.
Notes
The software update consists of two steps.
– The first step is the download.
– The second step is the installation on your appli-
ance.
You can continue to use your appliance as normal
while updates are downloading. Depending on your
personal settings in the app, software updates can
also be set to download automatically.
Installation takes a few minutes. You cannot use your
appliance during installation.
We recommend that you install security updates as
soon as possible.
15.6 Remote diagnostics
Customer Service can use Remote Diagnostics to ac-
cess your appliance if you contact them, have your ap-
pliance connected to the HomeConnect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Tip: For further information and details about the avail-
ability of Remote Diagnostics in your country, please
visit the service/support section of your local website:
www.home-connect.com
.
15.7 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the HomeCon-
nect server (initial registration):
Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the in-
stalled Wi-Fi communication module).
Security certificate of the Wi-Fi communication mod-
ule (to ensure a secure data connection).
The current software and hardware version of your
appliance.
Status of any previous resetting to factory settings.
This initial registration prepares the HomeConnect func-
tions for use and is only required when you want to use
the HomeConnect functions for the first time.
Note: Please note that the HomeConnect functions can
only be utilised with the HomeConnect app. Information
on data protection can be retrieved in the HomeCon-
nect app.
Cleaning and servicing16 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
16.1 Cleaning products
In order to avoid damaging the various oven surfaces
on the appliance, do not use unsuitable cleaning
products.
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
Do not use steam- or high-pressure cleaners to clean
the appliance.
ATTENTION
Unsuitable cleaning products may damage the surfaces
of the appliance.
Do not use harsh or abrasive cleaning products.
Do not use cleaning products with a high alcohol con-
tent.
Do not use hard scouring pads or cleaning sponges.
Do not use any special cleaners for cleaning the ap-
pliance while it is hot.
Using oven cleaner in a hot cooking compartment dam-
ages the enamel.
Never use oven cleaner in the cooking compartment
when it is still warm.
Remove all food remnants from the cooking compart-
ment and the appliance door before you next heat up
the appliance.
New sponge cloths contain residues from production.
Wash new sponge cloths thoroughly before use.
16.2 Suitable cleaning agents
Only use cleaning agents that are suitable for the different surfaces on your appliance.
Follow the instructions on cleaning the appliance.
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Productinformatie
| Merk | Neff |
| Model | B5AVM7AG7A |
| Categorie | Oven |
| Taal | Nederlands |
| Grootte | 11621 MB |
