Middle Atlantic RLNK-410R-IEC-NS handleiding

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Middle Atlantic

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Handleiding

Page 59

FREQUENTLY ASKED QUESTIONS

General Questions

Question: What if I forget my password?

Answer: Press the Factory Reset button on the device. This defaults the permissions to

admin/admin. For more information, see “RackLink Select Model Diagrams” on page 61.

NOTE: If you have configured your RackLink to use TCP/IP, resetting the system restores it to using

DHCP. For more information, see “Setting Up Your RackLink Device for the First Time” on page 20.

Question: What if my RackLink device is inoperable after I perform a firmware upgrade?

Answer: Contact Middle Atlantic Products Technical Support at (866) 977-3901 or email us at

av.middleatlantic.techsupport@legrand.com.

Question: What if my RackLink device is not receiving power?

Answer: Ensure that the IEC connector on the line cord is fully inserted into the rear outlet and the

line cord retention clip is securely fastened. Confirm that the circuit breaker is in the ON position. Plug

another device into the exact same outlet your RackLink device was using and see if the other device

functions.

Connectivity Questions

Question: I connected RackLink to my network, but I can’t find it in the Device Discovery program.

What’s wrong?

Answers: The Device Discovery program can only find RackLink devices that are on the same

subnet as the computers accessing them.

• If you are using a DHCP connection, and your RackLink device is unable to obtain an IP

address from the DHCP server, set your computer’s IP address to 192.168.1.xxx. Where xxx

is any number between 1 and 199 or 201 to 254. Your RackLink will default its IP address to

192.168.1.200 and connect with your PC.

• If you are using a TCP/IP connection, consider the following scenario:

If your PC has an IP address of 192.168.1.50 and a subnet mask of 255.255.255.0, and your

RackLink has an IP address of 192.168.2.50 and a subnet mask of 255.255.255.0, the

RackLink will not be listed in the Device Discovery program. This is because the third octets of

Bekijk gratis de handleiding van Middle Atlantic RLNK-410R-IEC-NS, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.